课程详情

What you will learn
Operating systems history, installation, configuration, and hardware connectors and peripheral identification and troubleshooting techniques.​
S​oftware management, cloud computing characteristics, benefits and trends, web browser essentials, software development basics, and database basics.
C​ommonly used storage and network types, common security risks, and secure browsing practices.
A​pplication of technical and troubleshooting skills for an IT customer support role.
Skills you will gain
IT Fundamentals
Cybersecurity
Cloud
Networking
hardware
Technical Support
IT Service Management (ITSM)
Troubleshooting
IT Career
Software Development Process
database management
Software Application Development
About this Specialization
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In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an operating system, connecting to a network, recognizing phishing, and setting up Cloud instances are some of the skills employees need or need help with. This five-course specialization provides prerequisite skills for almost all IT careers, including technical support specialist, data analyst, data scientist, AI specialist, web developer, software engineer, systems administrator, DevOps and site reliability engineer, data center technician, networking specialist, IT Manager, and cyber-security analyst. You’ll acquire hardware, operating systems, programming, database, networking, storage, cybersecurity, and cloud computing knowledge and skills that can prepare you for an entry-level IT role or better help you understand and manage IT responsibilities within your organization. In addition to receiving an IBM credential upon successful completion of this specialization, it provides a dual benefit of preparing you for the CompTIA IT Fundamentals (IFT+) Certification Exam, which can attest to your skills, helping you gain a competitive advantage. This program is for beginners. To start this program, no prior IT background, programming experience, or cloud skills are required. All that's necessary is basic computer literacy.
Applied Learning Project
These course assignments are designed for beginners and provide you with core skills from each course.
You will use interactive activities and reference materials to identify computer hardware, connectors, and peripherals and to recall steps related to work station setup, operating system installation, and configuration of frequently adjusted operating system settings. In hands-on labs, you’ll use Python to acquire real-world, in-demand, fundamental programming skills and learn how to perform basic database operations using MySQL. In additional online labs, you’ll use the IBM Cloud platform and other interactive techniques towith user-facing software, back-end applications, introductory networking concepts, security practices, and cloud computing types and services.
Shareable Certificate
Shareable Certificate
Earn a Certificate upon completion
100% online courses
100% online courses
Start instantly and learn at your own schedule.
Flexible Schedule
Flexible Schedule
Set and maintain flexible deadlines.
Beginner Level
Beginner Level
Only basic computer literacy is required. ThisSpecializationis suitable for anyone with or without a college degree orpriorprogrammingexperience.
Hours to complete
Approximately 6 months to complete
Suggested pace of 2 hours/week
Available languages
English
Subtitles: English, Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, Spanish
Shareable Certificate
Shareable Certificate
Earn a Certificate upon completion
100% online courses
100% online courses
Start instantly and learn at your own schedule.
Flexible Schedule
Flexible Schedule
Set and maintain flexible deadlines.
Beginner Level
Beginner Level
Only basic computer literacy is required. ThisSpecializationis suitable for anyone with or without a college degree orpriorprogrammingexperience.
Hours to complete
Approximately 6 months to complete
Suggested pace of 2 hours/week
Available languages
English
Subtitles: English, Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, Spanish

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