IBM IT Support

所在平台: Coursera专项课程

课程主页: https://www.coursera.org/professional-certificates/ibm-technical-support

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课程简介

课程名称：IBM IT支持 概述：本课程由IBM提供，旨在帮助您为IT支持专家的职业生涯做好准备。课程将帮助您建立就业所需的技能，并为CompTIA ITF+认证考试做好准备。您可以免费注册参加课程。 课程大纲： 1. **技术支持简介** - 描述：了解技术支持专业人员的需求，并入门IBM IT支持专业证书的第一门课程。 - [课程链接](https://www.coursera.org/learn/introduction-to-technical-support) 2. **硬件与操作系统简介** - 描述：为进入蓬勃发展的信息技术领域做好准备，获得就业所需技能的初学者友好课程。 - [课程链接](https://www.coursera.org/learn/introduction-to-hardware-and-operating-systems) 3. **软件、编程与数据库简介** - 描述：自我学习的初学者友好课程，帮助您迈出IT职业生涯的下一步。 - [课程链接](https://www.coursera.org/learn/introduction-software-programming-and-databases) 4. **网络与存储简介** - 描述：快速启动您的IT职业生涯的初学者友好、自我节奏的课程。 - [课程链接](https://www.coursera.org/learn/introduction-to-networking-and-storage) 5. **网络安全基础简介** - 描述：通过此初学者友好的课程，学习计算机使用中至关重要的网络安全基础技能。 - [课程链接](https://www.coursera.org/learn/introduction-to-cybersecurity-essentials) 6. **云计算简介** - 描述：此自我节奏的入门课程将帮助您开始云计算的旅程。 - [课程链接](https://www.coursera.org/learn/introduction-to-cloud) 7. **CompTIA ITF+认证模拟考试** - 描述：通过IBM提供的短课程，测试您对CompTIA ITF+认证考试的准备情况。 - [课程链接](https://www.coursera.org/learn/practice-exam-for-comptia-itf-plus-certification) 8. **技术支持案例研究与最后项目** - 描述：在本课程中，您将应用在IT支持专业证书中获得的知识，处理现实案例。 - [课程链接](https://www.coursera.org/learn/technical-support-case-studies) 9. **技术支持职业指南与面试准备** - 描述：该课程旨在准备您进入技术支持专家的就业市场，并提供面试指南。 - [课程链接](https://www.coursera.org/learn/tech-support-career-guide-and-interview-preparation) 通过这些课程，您将获得IT支持领域所需的技能和知识，做好职业准备。

课程大纲

Course Link: https://www.coursera.org/learn/introduction-to-technical-support

Name:Introduction to Technical Support

Description:Offered by IBM. Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate ... Enroll for free.

Course Link: https://www.coursera.org/learn/introduction-to-hardware-and-operating-systems

Name:Introduction to Hardware and Operating Systems

Description:Offered by IBM. Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course ... Enroll for free.

Course Link: https://www.coursera.org/learn/introduction-software-programming-and-databases

Name:Introduction to Software, Programming, and Databases

Description:Offered by IBM. Take the next step in your IT professional journey with this self-paced, beginner friendly course! This course covers the ... Enroll for free.

Course Link: https://www.coursera.org/learn/introduction-to-networking-and-storage

Name:Introduction to Networking and Storage

Description:Offered by IBM. Jumpstart your career in Information Technology (IT) with this beginner friendly, self-paced course! By taking this course ... Enroll for free.

Course Link: https://www.coursera.org/learn/introduction-to-cybersecurity-essentials

Name:Introduction to Cybersecurity Essentials

Description:Offered by IBM. With this beginner friendly course, learn fundamental Cybersecurity skills that are crucial for anyone using computing ... Enroll for free.

Course Link: https://www.coursera.org/learn/introduction-to-cloud

Name:Introduction to Cloud Computing

Description:Offered by IBM. Start your cloud computing journey with this self-paced introductory course! Whether you need general cloud computing ... Enroll for free.

Course Link: https://www.coursera.org/learn/practice-exam-for-comptia-itf-plus-certification

Name:Practice Exam for CompTIA ITF+ Certification

Description:Offered by IBM. This short course from IBM will test your readiness for the CompTIA ITF+ Certification exam. Success in the CompTIA ITF+ ... Enroll for free.

Course Link: https://www.coursera.org/learn/technical-support-case-studies

Name:Technical Support (IT) Case Studies and Capstone

Description:Offered by IBM. In this IBM course, you will apply the knowledge gained from the IT Support Professional Certificate to realistic ... Enroll for free.

Course Link: https://www.coursera.org/learn/tech-support-career-guide-and-interview-preparation

Name:Tech Support Career Guide and Interview Preparation

Description:Offered by IBM. This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about ... Enroll for free.

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