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所在平台: Coursera专项课程 课程类别: 其他类别 大学或机构: CourseraNew |
课程主页: https://www.coursera.org/specializations/conflict-management
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冲突管理专业课程总结 课程名称：冲突管理专业课程 课程概述：这个专业课程旨在让学员掌握冲突解决的基本原则，利用积极的冲突力量并提高跨文化交流能力。通过学习，您将学会如何建设性地解决个人之间和组织内部的冲突，以增强您的个人和职业关系。课程特别关注当今全球社会中的文化间冲突管理，探索利益和目标的竞争、权力失衡等因素如何影响冲突的性质和管理策略。最后的Capstone项目将要求您分析具体的冲突，并提出管理和解决的方案。 课程大纲： 1. **冲突类型** 提供单位：加州大学欧文分校 描述：冲突无处不在，难以避免不同观点的碰撞，但并非所有冲突都无法解决。 [点击链接查看课程](https://www.coursera.org/learn/types-of-conflict) 2. **冲突解决技巧** 提供单位：加州大学欧文分校 描述：积极有效地解决冲突是一种可以发展和练习的能力。 [点击链接查看课程](https://www.coursera.org/learn/conflict-resolution-skills) 3. **跨文化交流与冲突解决** 提供单位：加州大学欧文分校 描述：随着全球化的发展，跨文化交流与冲突解决的重要性不断增加。 [点击链接查看课程](https://www.coursera.org/learn/intercultural-communication) 4. **冲突管理项目** 提供单位：加州大学欧文分校 描述：该Capstone项目旨在让您运用所学知识，实践冲突管理技能。 [点击链接查看课程](https://www.coursera.org/learn/conflict-management-capstone-project) 通过这个专业课程，您将能够更有效地理解和管理不同类型的冲突，从而在个人和专业生活中建立更健康的关系。
Course Link: https://www.coursera.org/learn/types-of-conflict
Name:Types of Conflict
Description:Offered by University of California, Irvine. Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all ... Enroll for free.
Course Link: https://www.coursera.org/learn/conflict-resolution-skills
Name:Conflict Resolution Skills
Description:Offered by University of California, Irvine. Resolving conflict in a positive manner is a skill that can be developed and practiced. Being ... Enroll for free.
Course Link: https://www.coursera.org/learn/intercultural-communication
Name:Intercultural Communication and Conflict Resolution
Description:Offered by University of California, Irvine. Intercultural Communication and Conflict Resolution is a growing area of importance considering ... Enroll for free.
Course Link: https://www.coursera.org/learn/conflict-management-capstone-project
Name:Conflict Management Project
Description:Offered by University of California, Irvine. The capstone project is designed to give you the opportunity to apply what you've learned in ... Enroll for free.
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.
冲突管理专业知识：掌握解决冲突的基础知识，利用积极冲突的力量，并磨练您的跨文化交流技巧。在本专业课程中，您将学习通过建设性地解决个人之间以及组织内部的冲突来加强个人和专业关系。您将建立专门用于解决当今全球社会中的文化间冲突的技能，并探索竞争的利益和目标，权力失衡以及其他因素如何影响冲突和管理策略的性质。在最终的Capstone项目中，您将分析特定的冲突并概述管理和解决方案的方法。