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所在平台: Udemy |
课程主页: https://www.udemy.com/course/write-great-emails-for-business-communication/
课程评论:没有评论
Coursera 课程《写出精彩邮件:有效的商务沟通技巧》旨在教授学员如何撰写清晰、简洁且能有效传达信息的商务邮件。通过学习,学员将提升在商务环境中的沟通能力,给老板、同事、人力资源经理、利益相关者和订阅者留下深刻印象,甚至有助于获得新工作或晋升。 课程内容涵盖: * **邮件跟进技巧** * **吸引人力资源经理和公司的有效开场白** * **撰写面向利益相关者和订阅者的邮件(如新闻通讯)** * **使用截图增强邮件的视觉效果和清晰度** * **撰写通知客户订单更新或延误的交易邮件** * **通知客户请求已完成** * **有效使用拼写检查器** * **何时不应过度依赖拼写检查器** * **与不同时区收件人沟通的技巧** 讲师分享了其运用邮件写作技巧获得的成功经验,包括获得新工作机会、收到面试回电、与各级人员有效沟通、维护客户和职业人脉关系、给客户和供应商留下好印象,以及有效处理客户不满和防止客户流失。 本课程适合所有希望提升邮件写作能力的人,无论您是CEO、员工还是独立创业者,有效的邮件沟通都是发展业务和增加收入的关键。成功完成课程后,您将获得结业证书,并掌握一生受益的邮件写作技能。
In this course, you will learn how to write amazing emails that get your point across concisely. Impress your boss, colleagues, HR managers, stakeholders, and subscribers with your business communication skills, and perhaps even land a new role or promotion with your newfound skills.Learn how to write concise, detailed emails and communicate more effectively within a business setting. Some of the skills you were learn include:How to follow up with an email recipientHow to write an effective hook that will attract HR managers and companies who wish to hire youHow to write newsletters for your stakeholders and subscribersHow to use screenshots to create more visual and clearer emailsHow to write transactional emails to notify a customer of an update or delay in their orderHow to notify a customer of a completed requestHow to effectively use spellcheckers to review your workWhen to not rely on spellcheckersHow to communicate with email recipients residing in different time zonesOver the past few years, I have used my email writing skills to:Land new job offersReceive interview callbacks from HR managers and CEOs Communicate effectively my superiors, colleagues, and subordinatesMaintain long-term relationships with customers and my professional networkImpress vendors, customers, and peersCalm down vendors and customers who are upsetPrevent customers from abandoning my company's servicesThis course is made for anyone who want to improve their email writing skills. Whether you're a CEO, employee, or solo entrepreneur, effective email communication skills are vital to growing your business and revenue.Upon completing this course, you will receive a certificate of completion and lifelong email writing skills that will serve you through your career.Ready? Let's get started!