|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/workplace-violence-prevention-for-supervisors-us/
课程评论：没有评论
课程名称：工作场所暴力预防 - 美国 - 管理者与员工 课程概述：该综合性的工作场所暴力预防课程为员工和领导者提供确保安全工作环境所需的基本知识和工具。课程针对员工和监督者进行了量身定制的培训，重点讲解了监督者有效领导所需的特定技能和知识。课程的第一部分介绍了工作场所暴力的基本概念，包括暴力的定义、三种暴力级别和四种施暴者类型。参与者将学习识别早期警示信号，并了解预测暴力的因素。课程还提供实用的安全策略，包括一般和个人程序，以减少风险并促进安全意识文化。此外，您将获得有价值的沟通技巧，以便在冲突中进行有效的去激化，并获得在涉及执法时应急准备的建议。 在课程的第二部分，重点关注监督者和管理者的责任。这一章节提供有关法律义务和针对领导角色的安全策略的高级指导。您将了解如何有效应对早期警示信号、管理升级和处理紧急情况。培训还涉及外部威胁，如家庭暴力，并涵盖有效的报告程序和法律保护以防止报复。该课程符合州和联邦的培训要求，为员工和领导者提供预防和应对工作场所暴力所需的技能，确保每个人的工作环境更加安全。
This comprehensive Workplace Violence Prevention course equips employees and leaders with the essential knowledge and tools to ensure a safe work environment. This course provides essential training tailored for both employees and supervisors, focusing on the specific skills and knowledge supervisors need to lead effectively. The first part of the course introduces the fundamentals, covering the definition of workplace violence, the three levels of violence, and the four types of perpetrators. Participants will learn to identify early warning signs and understand violence-predicting factors. The course also provides practical safety strategies, including general and personal procedures, to reduce risks and foster a culture of awareness and security. Additionally, you'll gain valuable communication techniques for de-escalating conflicts and emergency preparedness tips in case of law enforcement involvement. Building on these foundations, the second part of the course focuses on the responsibilities of supervisors and managers. This chapter offers advanced guidance on legal obligations and safety strategies tailored to leadership roles. You'll learn how to effectively respond to early warning signs, manage escalation, and handle emergencies. The training also addresses external threats, such as domestic violence, and covers effective reporting procedures and legal protections against retaliation. This course meets state and federal training requirements, providing both employees and leaders with the skills needed to prevent and respond to workplace violence, ensuring a safer workplace for everyone involved.
