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所在平台: Udemy |
课程主页: https://www.udemy.com/course/versatile-communication-skills/
课程评论：没有评论
课程名称：多元化沟通技能 - 如何与人建立联系 课程概述：沟通技能是生活中最重要的技能之一。我们的职业生涯和个人生活的成功在于我们与他人建立互动和信任的能力；与不同性格类型的人有效沟通，并发展强大且有效的关系换句话说，就是出色的人际交往能力。这些关系的质量和价值源于我们沟通技能的有效性。没有“放之四海而皆准”的解决方案。高效沟通者的艺术在于能够根据周围人的特色来个性化沟通。理解自己和他人的沟通特点，可以创造更多吸引人的交流机会，这是建立更强大、积极关系的重要组成部分。 在这个课程中，您将了解到高效沟通的艺术和技巧，改变与周围关键人物（可能是您的团队、同事或管理层，甚至是个人生活中的伴侣、密友及家人等）沟通的方式。课程中，讲师将根据多年的管理和领导经验，逐步带领您了解沟通过程的运作方式，展示不同性格类型如何以不同方式使用和反应于这一过程，帮助您识别个人沟通的优势与改进领域，教授建立融洽关系的强大技巧，并探索日常使用的工具和理念，以增强沟通能力和加强关键关系。 研究表明，超过65%的人自认为在沟通上比周围人更有效。课程旨在帮助您评估自己的沟通有效性。我们经常将沟通能力视为理所当然，假设我们的信息能被正确理解，但实际上往往不是如此。许多问题可以通过更灵活的沟通方式得到改善。在职场和个人生活中，沟通不良通常是管理不善、弱人际技能和误解的根源，这影响了关系和表现。 本课程教导的原则实用而直接，但在日常生活中贯彻实施需要更多的练习和努力。提升沟通技能将使您能够做出更加自觉的选择，从而更好地建立和维持人际关系，课程的成果绝对值得付出努力。
There are no skills more important in life than communication skills. Success in our professional and personal lives depends on our ability to build engagement and trust with others; communicate with different personality types, and develop strong, effective relationships - in other words great people skills.The quality and value of those relationships is driven by how effective our communication skills are. There is no ‘one size fits all' solution. The art of effective communicators is having the skill to personalize their communication to those around them. Having the ability to understand the communication traits of themselves and others which creates the opportunity for much more engaging communication - a vital component in creating stronger, positive relationships.If you would like to discover the art and secrets of effective communication skills and transform how you communicate with the different personality types of key people around you; this is the course for you. Professionally that might be your team, your peers or your management. Personally, that might be your partner, close friends, family members, or anyone who has a personal impact on your life.I have spent several decades working with business leaders and managers around the world, helping them hone their personal communication skills, enabling them to build strong successful relationships with their teams, suppliers and customers.In this course I will:· lead you step by step through how your communication process works· Show you how different personality types use and react to that process in different ways· Identify your personal communication strengths and any improvement areas to work on· show you powerful techniques to build rapport· help you develop ways to be versatile (flexible) in how you communicate with those around you and strengthen key relationships - whether professional or personal.· Explore tools and ideas you can use every day to build your skills and strengthen your key relationships.The practical techniques, exercises and models are drawn from NLP, wider psychology and many years of management and leadership experience.Why do I need this course?Research suggests that over 65% of us rate ourselves as far more effective (flexible) in our communication than those around us rate us. How effective are you in reality? This course will help you answer that question.We frequently take our communication skills for granted. It's easy to simply assume that our messages are heard and understood in the way we intend them to be. Very often they are not. Our messages are changed, adapted and misheard, and we often don't notice until it is too late. The damage has been done. The relationship weakened in some way. Let's face it; we have more communication channels open to us than ever before. What could possibly go wrong? Unfortunately, plenty.Have you noticed how often poor management, weak people skills and simple misunderstandings are found to lie behind performance problems and tensions at work, relationships that are under stress, conflict or even relationships breaking down? Lower levels of employee engagement frequently get tracked back to poor people skills from supervisors, managers or company leaders.Most of us find these relationship pressures surfacing every day in our working and personal lives.Poor communication can be the cause of a great deal of frustration, stress and even anger.The simple truth is that many of these issues can be averted or greatly improved by taking a more flexible approach to how we communicate with others. Boosting our communication skills, or soft skills enables us to make conscious choices about what we communicate and how we do it to give us the best chance of building better, stronger relationships. Flexing how we communicate to suit the needs of others can have a significant impact on the quality of the professional and personal relationships you have with those around you.The principles taught on this course are practical and straightforward. The discipline and effort needed to execute them in our daily lives is more challenging and requires practice and application. The benefits though will be well worth the effort.
