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所在平台: Udemy |
课程主页: https://www.udemy.com/course/using-management-coaching-to-maximise-performance/
课程评论：没有评论
课程名称：如何成为职场教练：最大化绩效 课程概述：欢迎参加《如何成为职场教练：最大化绩效》课程。本课程旨在基于《如何成为职场教练：基础知识》（可在Udemy上找到），进一步提升教练技能、工具和技巧，以有效管理职场绩效，并自信地应对绩效不足的情况。 课程内容将通过短视频的形式进行。首先，我们将探讨动机的快乐与痛苦理论，举例说明教练如何激发我们追求成功的愿望（快乐）及避免失败的愿望（痛苦）。接下来，我们将关注绩效管理的关键原则和流程，并学习如何有效且一致地使用OSCAR模型来实施这些流程。 我会介绍一个用于有效教练对话以评估绩效的可视化工具——绩效轮，这是一份您可以立即下载使用的文档。然后，我们将比较教练与其他管理风格之间的关系，探讨教练为何能很好地融入从委托到指导的完整管理风格谱系中。 我们将重新审视提问技巧，并探讨如何根据您工作环境及同事的情况，个性化这些问题。同时，我们将学习六个倾听层级的框架，以评估和审视您的倾听效果，以及如何改善倾听技巧。作为管理者，您需要给予绩效反馈，同时也希望获得对自身表现的反馈。我将介绍一些适合教练方法的反馈技巧。最后，我们将讨论教练式管理如何有助于建立融洽的关系和更好的同事关系。
Welcome to How to Become a Workplace Coach: Maximising Performance - it's designed to build on How to Become a Workplace Coach: The Fundamentals (also found on Udemy) and further extends coaching skills, tools and techniques to manage workplace performance effectively - and to address under-performance with confidence. The programme is divided into short video's: We'll start by looking at the pleasure and pain theory of motivation and I'll give you some examples of how coaching taps into our desire to achieve success (pleasure) and our desire to avoid failure (pain). We'll then look at the key principles and processes of performance management and how using the OSCAR model helps to deliver these processes effectively and consistently. I'll introduce you to a visualisation tool to enable effective coaching conversations to evaluate performance - it's called the Performance Wheel and it's a downloadable document you can use immediately. We'll look at coaching in relation to other styles of management and why coaching fits so comfortably along the complete spectrum of management styles - from delegating right through to directing. We'll then revisit questioning skills and explore how these questions need to be personalised for you and the context of the environment you work in and the people you work with. We'll look at the 6 levels of listening - a framework for you to evaluate and review how effective your listening is and to think about how your listening skills could be improved. As a manager you will need to give performance feedback - and want to receive feedback on your own performance. I'll introduce you to some feedback techniques that sit comfortably with a coaching approach. We'll then look at how a coaching style of management supports building rapport and better relationships with our colleagues.
