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所在平台: Udemy |
课程主页: https://www.udemy.com/course/upwork-client-psychology/
课程评论:没有评论
课程名称:Upwork客户心理学 I - 自由职业客户的思维 课程概述:你有没有想过Upwork上的客户是如何思考的,以及他们为何做出这样的选择?为什么他们会雇佣其他自由职业者,即使你更有资格?他们如何寻找解决问题的方法?他们真正需要的解决方案是什么?行业预期又是怎样的,你又如何避免惹恼客户而不改变自己?在《Upwork客户心理学 I》中,我们将尝试回答所有这些问题。作为一名自由职业者、心理学研究生以及专业的人格剖析师,我尽力分享了我的一些有用见解。 本课程的目标并不是让你成为心理分析的专家,也不是改进你的Upwork提案流程。相反,我们将聚焦于客户的思维、决策和行为。这是关于深入了解客户,以便更好地与他们互动和沟通,从而取得更好的结果。可以将本课程视为即将推出的《高级Upwork提案 II》的前置课程。通过了解客户心理,你将能够改进你的提案流程,更快获得更多反馈,并整体提升体验。 学习基本的客户心理学有什么好处?通过了解客户思维的基本原理,你可以根据他们的需求量身定制解决方案,并以最有效的方式提供服务。这是因为了解客户思维比在黑暗的房间里乱射更为聪明。 你将学到的内容包括: - 客户解决问题的过程及他们如何寻找和选择解决方案 - 三种解决方案以及你的立足点 - 客户为何转向自由职业平台,他们在雇佣你时需要感受到什么 - 基于所处行业的客户预期 - 七种最常见的客户个性类型及其思维和行为 - 四种其他的客户个性类型及应避免的类型 如果你希望提升你的Upwork或自由职业流程,那么这门课程是一个良好的起点。了解客户的思维、决策和行为,学习行业预期和个性风格,掌握每个客户的沟通偏好,以便根据他们的风格和需求量身定制解决方案。 本课程不是深入的心理学课程,但它提供了帮助我从零起步发展多个自由职业业务的见解。如果这正是你所需要的,欢迎加入我们的学习行列!准备好学习Upwork客户心理学就立即报名吧!
Ever wondered how Upwork clients think and why they make the choices they do? Why do they hire other freelancers when you're more qualified? How do they search for solutions for problems, and what solutions do they really need? What about industry expectations, and how can you avoid upsetting clients without changing who you are?In Upwork Client Psychology 1 we'll try to answer all of those questions for you. In this course I've done my best to share useful insights from my experience as a freelancer, psychology graduate student and professional personality profiler.The goal of this course is not to make you an expert in psychoanalysis, nor is it to improve your Upwork proposal process. Instead, we'll focus on how clients think, decide and act. This is about getting inside their heads so you better understand how to engage, interact and communicate with each client for better results.Consider this course the pre-cursor to Advanced Upwork Proposals II (coming soon). By learning a bit of client psychology you will have what you need to improve your proposal process, get more responses faster, and have better experiences overall. Why learn basic client psychology? By learning some of the fundamentals of how clients think, you can tailor your solutions for their needs and deliver your services in the most effective ways possible. You do this because it's smarter than shooting at shadows in a room without light. What will I learn?The client problem-solving process and how they find and choose solutionsThe 3 types of solutions and where you fit inWhy clients turn to freelance platforms and what they need to feel to hire youClient expectations based on the industry they're inThe 7 most common client personality styles and how they think and act4 other client personality styles and which ones to avoidIf you're looking to improve your Upwork or freelance processes, then this is a good place to start. Learn how clients think, decide and act. Learn industry expectations and personality styles. Learn how each client likes to communicate so you can tailor your solutions for their style and needs.This course isn't a deep psychology course, but it does offer insights that have helped me grow multiple freelance businesses from scratch. If that's what you need, I'd love to have you join us inside. Scroll up and enroll when you're ready to learn Upwork Client Psychology!F.A.Q.Q - I'm new to freelancing, will this course help me get more proposal responses?A - While the focus isn't on proposal writing, knowing a little bit of client psychology is helpful to get better results.Q - What is the biggest benefit of this course?A - The more you know your client, the easier it is to influence them toward better outcomes!Q - How much psychology background do I need to understand this course?A - Very little. We don't dive deep into traditional historical psychology models or jargon. Instead, I've tried to distill useful psychological insights in a casual format that anyone should be able to understand.If any of that is what you need, scroll up and join us today!