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所在平台: Udemy |
课程主页: https://www.udemy.com/course/unlock-servicenow-cis-sam-software-asset-management-tips/
课程评论：没有评论
**Coursera 课程总结：Unlock ServiceNow (CIS-SAM) 软件资产管理技巧** 本课程是一门非官方课程，旨在帮助学员掌握在 ServiceNow 平台中有效管理软件资产的知识和技能，并为 **ServiceNow 认证实施专家 - 软件资产管理 (CIS-SAM)** 考试做好准备。无论您是软件资产管理 (SAM) 领域的新手，还是希望深化对 ServiceNow SAM 功能的理解，本课程都将引导您完成软件资产管理的完整生命周期，涵盖规划、实施、优化和合规性。 **核心内容涵盖：** * **SAM 基础与 ServiceNow 集成：** * 理解软件资产管理的核心目标（降低风险、控制成本、提高合规性）。 * 了解 ServiceNow 平台及 SAM 在其中的角色。 * 学习 SAM Pro 的核心组件和架构，包括软件生命周期、标准化、发现源以及 CMDB 对 SAM 数据模型的影响。 * **实施策略与关键流程：** * 规划和设计有效的 SAM 部署。 * 理解不同的许可模式、软件发布商管理和权利管理。 * 深入学习重conciliation、合规性报告、软件使用跟踪以及 ServiceNow 的许可计算方法。 * **优化与高级主题：** * 学习优化策略，如回收未使用的软件、管理黑白名单应用程序以及处理 SaaS 许可。 * 探讨软件支出可见性、供应商合同管理、SAM 成熟度模型和治理最佳实践。 * **安全与合规性集成：** * 了解 SAM 如何与安全运营集成。 * 支持 GDPR、SOX 等法规合规性以及审计准备。 **课程目标：** 学完本课程后，您将能： * 熟练在 ServiceNow 中实施和管理软件资产。 * 优化软件使用效率。 * 确保许可合规性。 * 自信地迎接 CIS-SAM 认证考试。
UNOFFICIAL COURSE This comprehensive course is designed to equip you with the knowledge and skills required to effectively manage software assets using the ServiceNow platform and confidently prepare for the Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam. Whether you're new to SAM or looking to deepen your understanding of ServiceNow's SAM capabilities, this course will guide you through the complete lifecycle of software asset management-from planning and implementation to optimization and compliance.ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) is a professional certification that validates an individual's ability to successfully configure, implement, and manage the Software Asset Management (SAM) Professional application within the ServiceNow platform.You'll start by understanding the fundamental goals and principles of Software Asset Management and how it helps reduce risk, control costs, and improve software compliance. The course then introduces you to the ServiceNow platform and explains how SAM fits into the broader ServiceNow ecosystem. You'll learn about the core components and architecture of SAM Pro, including the software lifecycle, normalization, discovery sources, and how the CMDB supports SAM data models.Moving into implementation strategy, you'll explore how to plan and design a SAM rollout effectively, with attention to licensing models, software publishers, and managing entitlements. The course covers critical topics such as reconciliation, compliance reporting, software usage tracking, and how ServiceNow calculates license positions.You will also learn practical optimization strategies like reclaiming unused software, managing blacklisted or whitelisted applications, and handling SaaS licensing. Advanced topics such as software spend visibility, vendor contract management, SAM maturity models, and governance best practices are also thoroughly explained.To ensure your understanding is aligned with industry requirements, this course includes modules on how SAM integrates with security operations and supports regulatory compliance such as GDPR, SOX, and audit readiness.By the end of the course, you'll have a strong grasp of how to implement and manage SAM in ServiceNow, optimize software usage, ensure licensing compliance, and prepare for the CIS-SAM certification exam with confidence.Thank you
