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所在平台: Udemy |
课程主页: https://www.udemy.com/course/understanding-emotional-intelligence-in-the-workplace/
课程评论：没有评论
课程名称：职场情绪智能理解 课程概述：本课程将帮助你认识和理解情绪智能（EQ）在职场中的重要性。你是否意识到自己正在经历的情绪可能会影响你的表现或声誉？这些情绪是否对同事产生了负面影响？你能否识别他人的情感？以及你是否清楚何时需要调整自己的行为或控制情绪？研究表明，情绪智能在职场和人际关系的成功中至关重要，甚至在职业发展上比智商更为重要。因此，理解情绪智能的概念并学会如何提升它，对想要在职场中取得进步的人来说尤其重要。 本课程将从解释情绪智能的定义入手，回顾心理学研究中的相关发现，以便了解个人情绪智能的影响。接着，我们将探讨四个重要领域，帮助你评估自己的优势以及需改进之处。这四个领域包括： - 自我认知 - 社交认知 - 自我管理 - 关系管理 对于每个领域，我们将深入分析相关因素，并在你的工作手册中进行练习，让你有时间反思和评估当前行为。到此时，你应该能够识别自己的能力以及希望发展的领域。为进一步明确方向，你将完成一个情绪智能问卷，通过回答25个问题并自我评分，了解自己的优势以及与其他领导者的平均分对比。 在识别了需要改进的地方后，我们将讨论一系列建议，以便你可以选择适合自己的提升方法。最后，我们将探讨情绪的来源，以帮助你从根本上控制那些不利情绪，并学会正确识别它们。 本课程预计需要两个半小时完成，包含一个20页的工作手册，便于你随时回顾相关内容，手册末尾还有测验，可以测试你的学习成果。
What emotions are you experiencing right now? Could they be affecting your performance or reputation? Or having a negative impact on your colleagues? Can you recognise how others are feeling? Do you know how and when to adapt your behaviour or control your feelings?There is much evidence saying that Emotional Intelligence (EQ) is a key factor in workplace and relationship success. It is more important than IQ when progressing your career - so understanding what it is and knowing how to develop it is critical if you want to get ahead.This introductory course begins by explaining what EQ is and the claims that have been made in the research psychologists have done, so that we can understand the impact our personal EQ can have. Then we'll move on to look at a framework of four areas that we need to examine so that you can begin to assess your strengths and where you might want to improve. They are:· Self awareness· Social awareness· Self management· Relationship managementFor each one, we will unpick the factors involved and do an exercise in your workbook to give you time to reflect and evaluate your current behaviour. By now, you will have some understanding of the competences you have and those you want to develop. To help you get a clearer picture, the next step is an EQ questionnaire. You'll answer 25 questions, then score yourself. You will be able to see where you are strongest, also how you compare to the average scores of leaders that have done the same assessment.By this point, you should be able to see where you need to improve - but how will you do it? We'll discuss a range of ideas for each section. You can choose the ones that will work for you.Lastly, we'll look at where your emotions come from, so that you can learn to control the unhelpful ones at source, and the importance of learning to identify them correctly. This course will take you about two and a half hours to complete and includes a 20 page workbook, so that you can refresh your memory at any time. There's a quiz at the back of the workbook so you can test yourself on your learning.
