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所在平台: Udemy |
课程主页: https://www.udemy.com/course/twilio-conversations-task-router-api/
课程评论：没有评论
课程名称：学习 Twilio Conversations API 和 Task Router 概述：当前，许多人投入大量精力使用 NodeJS、React 或其他平台/技术来创建聊天应用程序，但主要问题是维护服务器非常困难。此外，有时您的应用不需要其他技术，仅需使用 JavaScript 或 PHP（举例而言），而为此特定任务您需要学习其他内容并将其添加到应用程序中，维护起来也很麻烦。通过使用 Twilio，我们无需过多关注服务器端，所有操作都可以在客户端完成，甚至可以使用原生 JavaScript 来实现。 在本课程中，我们将开发两个主要应用程序，分别是： 1. 基于 Twilio Conversations API 的聊天应用程序（支持网页、短信、WhatsApp 和 Facebook）。 2. 使用 Twilio Task Router 创建的联系人中心。Task Router 用于创建完整的联系人中心应用程序，在此您可以在 Twilio 中定义代理/工作人员，任何来自网站前端的客户都将由 Task Router 处理，基于代理的可用性分配聊天等功能。 那么，您还在等什么呢？让我们深入这个课程，成为 Twilio 开发者，创建出色的聊天应用程序以及更多精彩内容。
People now a days are really putting a lot into creating Chat Applications using NodeJS, React or any other platform/technology, but the main problem is that its really hard to maintain server.Besides that sometimes your application does not requires any kind of other technology except JS or PHP (as an example) & for this specific task you have to learn other stuff and add that into your application and maintaining is really hard.So by using Twilio, we don't need to do much on the server side, everything we need to do is on the Client side and you know what, we can do this with our Vanilla JS as well.We will be developing 2 main applications using Twilio, which are:Chat application (web, SMS, WhatsApp, Facebook) using Twilio Conversations API.Contact Center using Twilio task router.Task Router is for creating a complete Contact Center application, where you define agents/workers in Twilio and then any customer that comes from website frontend will be handled by task router, based on agents availability chats will be assigned to them and much more things.So what are you waiting for, lets dive into this course & become a Twilio developer, create amazing chat apps & much more.
