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所在平台: Udemy |
课程主页: https://www.udemy.com/course/transform-your-conversations-transform-your-results/
课程评论：没有评论
课程名称：改善对话，提升结果 课程概述：我们每天都在进行对话，然而，许多人常常对对话的结果感到沮丧，像是错过了什么，或是希望能做得更好。根据Udemy的一项研究，有效处理对话中的冲突被认为是2019年最重要的软技能需求。本课程旨在帮助您识别对话中的关键信息，并有效回应。 在这门课程中，您将学习到与情绪智力直接相关的基础教练技能和意识。课程大约需要90分钟完成，包含短暂的知识检查。无论是职业发展还是个人成长，这门课程都是基础性的。 课程内容包括： 1. 共同经历：相同的经历是否会让人看到相同的事物？答案是否定的，您将了解到原因。 2. 大脑运作：大脑有两条不同的处理路径，您将学习这些路径的不同，以及在对话中可能遇到的问题，同时学会如何让大脑为您更好地服务。 3. 对话的流向：在对话中，您有三种选择来影响对话的方向，对方也是如此。您将了解到在特定情况下最优的选择。 4. 语言学：您在对话中如何对待他人与您过去的经历关系不大，课程将揭示影响您对待他人的更强大驱动力。 5. 情绪与心态：情绪是什么？情绪与心态的区别是什么？我们的情绪状态在对话中是否重要？答案显然是肯定的。 6. 肢体语言：肢体语言的四种基本取向是什么，每种取向有什么作用？肢体语言、情绪和语言之间有联系吗？答案是肯定的。 7. 对话结构：是否存在一种适用于几乎所有对话的结构？答案是肯定的，这种结构将使您能够获得积极的对话结果，同时赋能他人。 8. 额外内容：您将获得本课程中使用的关键幻灯片，以帮助您实践意识和技能，甚至教授他人。 完成这门课程后，您会想知道为什么在学校没有人教过您这些内容。
We are having conversations all day long. Too often we find ourselves frustrated with the outcome, feeling like we missed something, or wishing we could have done something differently.A recent study by Udemy concluded that effectively dealing with conflict in conversations is the number 1 soft-skill need for 2019.Most likely, you missed a lot of valuable information in the conversation, because you weren't looking for it. In this course, you will learn what to look for and how to effectively respond.The contents of this course include foundational coaching skills and awareness that directly tie into emotional intelligence. It takes approximately 90 minutes to complete this course, including the short knowledge checks. For professional and personal development, I consider this course to be foundational. Here's what we'll cover together:Mutual Experiences: Do people who have the same experiences "see the same things?" The answer is a definite no. You will learn why.Your Brain: Your brain has two distinct paths that it can take. You will learn how they differ and how you can get in trouble in conversations depending on which path is taken. You will also learn how to make your brain work better for you.The Flow of Conversations: You have three choices on how you can influence the direction of a conversation - so does the other person. You will learn the best choices to make given where the other person is in the conversation.Language (Linguistics): The way you treat others in conversations has little to do with your past experiences with them. Sounds weird, but it will become very clear that there is a much more powerful driver that influences how you treat them.Emotions and Moods: What are emotions? What's the difference between emotions and moods? When we have conversations, does our emotional state matter? Yes, in a big way.Body Language: What are the four basic body language dispositions, and what good does each one serve? Is there a connection between body language, emotions/moods, and language? Definitely.Structure for a Conversation: Is there a structure that works for virtually all conversations? Yes. In fact, this structure will result in you being able to simultaneously have consistently positive outcomes and empower others.Bonus: You will also receive the key slides used in this program to help you practice your awareness and skills, and even teach others.After taking this course, you will wonder why you weren't taught this stuff in school.
