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所在平台: Udemy |
课程主页: https://www.udemy.com/course/training-six-sigma-green-belt-certification/
课程评论：没有评论
课程名称: 六西格玛绿带培训认证 课程概述: 六西格玛（Six Sigma，或称作6Q）是一种过程改进的方法论以及统计概念，旨在定义任何过程中的固有变异性。六西格玛的核心理念是，过程中的变异会导致错误的机会，而错误的机会又会导致产品缺陷的风险。无论是在实物流程还是服务中，产品缺陷都会导致客户满意度的下降。因此，通过努力减少变异和错误的机会，六西格玛方法最终能够降低过程成本并提高客户满意度。 在应用六西格玛时，组织、团队和项目经理寻求实施基于测量和指标的策略。历史上，许多商业领袖的决策是基于直觉或经验。尽管在各个行业中有一些普遍的认识，六西格玛并不否定经验领导的重要性，也不排除直觉在任何过程中发挥作用的必要性。相反，六西格玛与其他技能、经验和知识相结合，为决策提供数学和统计基础。经验可能表明某个过程存在问题，而统计则能证明这一点；直觉可能引导项目经理相信某项变更可以提高产出，而六西格玛工具则帮助组织验证这些假设。 在缺乏适当的测量和分析的情况下，组织的决策过程可能会如下进行：组织中有影响力的人提出一个好主意，或对他人的想法产生兴趣。决策者基于过去的经验或知识相信这个想法会成功，于是实施该想法；有时会以测试模式实施以降低费用和风险。在实施后对想法的成功进行评估，当问题影响到产品或流程时再进行处理。每个企业都希望通过有效的操作系统实现生产力，但这需要通过战略性地在组织内部发展准确的六西格玛理念来实现。
Six sigma, or 6Q, is both methodology for process improvement and a statistical concept that seek to define the variation inherent in any process. The overarching premise of Six Sigma is that variation in a process leads to opportunity for error; opportunities for error then lead to risks for products defects. Product defects-whether in a tangible process or service-lead to poor customer satisfaction. By working to reduce variation and opportunities for error, the Six Sigma method ultimately reduces process costs and increases customers satisfaction.In applying Six Sigma, organization, teams, and project managers seek implement strategies that are based on measurement and metrics. Historically, many business leaders decision based on intuition or experience. Despite some common beliefs in various industries, Six Sigma doesn't remove the need for experienced leadership, and it doesn't negate the importance of intuition in any process. Instead, Six Sigma works alongside other skills, experience, and knowledge to provide a mathematical and statistical foundation for decision making. Experience might say a process isn't working; statistics prove that to be true. Intuition might guide a project manager to believe a certain change could improve output; Six Sigma tools help organizations validate those assumption.Without proper measurement and analysis, decision making processes in an organization might proceed as follows:Someone with clout in the organization has a good idea or takes interest in someone else'idea. Based on past experience or knowledge, decision makers within an organization believe the idea will be successful. The idea is implemented; sometimes it is implemented in beta mode so expenses and risks are minimized. The success of the idea weighed after implementation; problems are addressed after they impact products or processes in some way in the present or the future. Every business want to achieve productivity through effective operation system, but this need to be done by strategically developing the accurate six sigma concept in the organization.
