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所在平台: Udemy |
课程主页: https://www.udemy.com/course/total-servicenow-developer-and-admin-course-with-javascript/
课程评论：没有评论
课程名称：从基础到专业的ServiceNow管理与开发精通课程 课程概述：本综合性课程专为希望提升其ServiceNow技能的IT专业人士而设计，ServiceNow是一个领先的基于云的IT服务管理平台（ITSM）。参与者将深入了解ServiceNow的开发和管理方面，使他们能够有效地管理和定制该平台以满足组织需求。 课程从介绍ServiceNow入手，涵盖其架构、功能和能力。参与者将学习ServiceNow的界面和导航，使他们能够高效地使用该平台。课程强调核心管理功能，包括用户和组管理、角色分配和访问控制。 随着课程的深入，参与者将探讨更高级的管理主题，如事件、问题和变更管理流程。同时，他们还将学习报告和仪表板的创建，洞悉平台内的数据可视化和分析。 在开发部分，学生将学习如何使用ServiceNow Studio和应用程序库创建和定制应用程序。他们将获得ServiceNow脚本编写的实践经验，包括客户端脚本、业务规则和UI策略。 在整个课程中，实践练习和现实世界场景将强化学习，确保参与者能够在各自的角色中应用所学知识。课程结束时，与会者将能够有效管理、配置和定制ServiceNow，成为其组织的宝贵资产。
This comprehensive course is designed for IT professionals looking to enhance their skills in Servicenow, a leading cloud-based platform for IT service management (ITSM). Participants will gain a deep understanding of both the development and administrative aspects of ServiceNow, enabling them to effectively manage and customize the platform to meet organizational needs.The course begins with an introduction to Servicenow, covering its architecture, features, and capabilities. Participants will learn about the Servicenow interface and navigation, enabling them to utilize the platform efficiently. The curriculum emphasizes core administrative functions, including user and group management, role assignment, and access control.As the course progresses, participants will delve into advanced administration topics such as incident, problem, and change management processes. They will also explore reporting and dashboard creation, gaining insights into data visualization and analytics within the platform.In the development section, students will learn to create and customize applications using Servicenow Studio and Application Repository. They will gain hands-on experience with scripting in Servicenow, including client scripts, business rules, and UI policies.Throughout the course, practical exercises and real-world scenarios will reinforce learning, ensuring participants can apply their knowledge in their respective roles. By the end of the course, attendees will be well-equipped to manage, configure, and customize Servicenow, making them valuable assets to their organizations.
