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所在平台: Udemy |
课程主页: https://www.udemy.com/course/tools-and-techniques-for-an-efficient-manager/
课程评论：没有评论
Coursera 课程 "高效管理者的工具与技巧" 摘要 本课程旨在帮助在职管理者、有志于成为管理者的人员以及管理专业学生，掌握成为一名极其高效的管理者所需的重要工具与技巧。 **核心内容概览：** * **管理者角色认知：** 深入理解高效管理者的职责，区分“老板”与“管理者”的显著区别。 * **运营成熟度与效率衡量：** 系统性地评估从输入、活动到输出、结果、影响以及管理者自身在运营成熟度方面的水平。 * **职业匹配度测试：** 帮助学员进行效率兼容性测试，确认自身是否处于合适的位置并从事适宜的工作。 * **价值链分析：** 剖析价值链及其关键组成部分。 * **输出（产品/服务）的四大要素：** * 理解产品和服务的特性。 * 洞察客户需求。 * 分析需求与竞争（4S 模型）。 * 掌握衡量指标与关键绩效指标（KPIs）（TRUE 指标/KPIs）。 * **投入与产出比：** 分析投入与产出的关系。 * **价值创造模型：** 学习 VEDA 矩阵，理解价值创造过程。 * **投入管理与投入组合：** 学习如何管理和优化投入的组合。 * **降低成本的活动技巧：** 掌握 ACT 模型，学习如何通过活动来最小化成本。 * **优化活动与流程：** 理解并创建有效的流程以优化活动执行。 本课程将引导您掌握一系列实用的工具和模型，以提升您的管理效率和组织的整体绩效。
IntroductionA manager is the most important member in an organisation who connects with the top management and understands the mission and vision of the organisation and translates the same to executable activities for the associates. If the manager is not efficient, the growth of the organisation is often affected.This course will help the practicing managers, aspiring managers and the management students to understand the important tools and techniques to become an extremely efficient manager.Course Structure0. Introductiona. Success for a managerb. Difference between efficient and effectivec. Tools to be covered in the coursed. Profile of the Trainer1. Understand the Role of an Efficient Manager (The Striking difference between the Boss and Manager)2. Measurement of Operational maturity and Level of Efficiencya. Operational Maturity for inputsb. Operational Maturity for Activitiesc. Operational Maturity for Outputd. Operational Maturity for Outcomee. Operational Maturity for Impactf. Operational Maturity for you as an efficient manager3. Compatibility Test for efficiency- Are you in right place and working the right job?4. Value chain and components of value chain5. Four components of Output (products/ services)a. Understanding the characteristics of products and servicesb. Understanding the need of the customerc. Understanding the demand and competition (4 S Model)d. Understanding the measurement and KPI (TRUE Indicators/ KPIs)6. Output and input Ratio7. The value creation Model- VEDA Matrix8. Input and managing Input Mix9. Art of doing ACTIVITIES to minimise the Cost (ACT Model)a. PACE Matrix10. Optimise Activities: Understanding and creating an effective Process
