|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/the-stages-of-change-in-senior-housingsenior-living/
课程评论：没有评论
**课程名称：** 养老地产销售中的“改变阶段” **课程概述：** 本课程旨在帮助您在养老地产销售领域更富同情心、更富理解地与长者及其家庭沟通。如果您在服务长者过程中，发现他们对于搬迁和改变犹豫不决，或者您想更有效地与长者及其家人沟通关于改变的议题，并减少他们对改变的阻力，那么本课程将为您提供有力的帮助。 Calais Senior Consult 教授“动机式访谈法”（Motivational Interviewing），一种有据可依的沟通实践，用于引导关于改变的对话。本课程将深入探讨“动机式访谈法”中的核心概念——“改变阶段”。 **课程内容：** * **四大改变阶段：** 学习养老地产销售中常用的四大改变阶段。 * **识别阶段：** 掌握如何识别长者所处的具体改变阶段。 * **实际应用：** 了解在现实生活中，每个阶段通常会呈现出怎样的沟通表现。 * **推动对话：** 学习如何有效地推动对话，克服僵局，帮助长者及家人做出决定。 * **应对阻力：** 掌握应对“抗拒改变”的长者及其家人的策略。 * **实践练习：** 课程中包含实践练习环节，帮助您巩固所学知识，测试您的理解程度。 * **学习巩固：** 课后提供为期15天的自我评估指南，帮助您强化训练中的关键要点。 **课程价值：** * **时长：** 45分钟。 * **经验：** 讲师在养老地产销售行业拥有超过十年的经验，并深入研究动机式访谈法十年。 * **信心提升：** 帮助您在与长者进行关于改变的对话时，倍感自信。 * **人脉拓展：** 鼓励您在LinkedIn上与讲师互动，获取更多行业销售技巧和提醒。 **目标学员：** 任何在养老地产行业工作，需要与长者及其家庭沟通改变议题的人士。 **（无详细教学大纲）**
As a company that values infusing more empathy, compassion,, and understanding into the senior housing world and wants to help more seniors THRIVE in their elder years, this is our training on understanding the stages of change in the industry. Are you in the senior housing industry and finding seniors back and forth on changing a challenge? Or maybe you want to communicate more effectively with families and aging adults about change. Struggling with how to reduce or decrease resistance to change? If your working with Senior Citizens, you'll find this class helpful to your process! At Calais Senior Consult, we teach Motivational Interviewing, an evidence-based practice for cultivating conversations about change, and in this course, we take one massive concept from Motivational Interviewing to dive into the stages of change. In this 45 minute course you learn about the 4 stages of change that are used in Senior Housing, you learn how to identify each stage of change, what it typically sounds like in real life, and how to move conversations forward. No more getting stuck with prospects! And now if someone is "resistant" to change, you'll know what to do! With practice opportunities throughout, you get a real chance to test your knowledge on the concepts and ensure you are picking up everything! Lastly, there is a 15-day post-training self-assessment guide to help ensure you have picked up the most important details from this training. This 45 minute class is going to be well worth it!With over a decade of experience in Senior living sales and a decade of studying Motivational Interviewing, this short course is going to help you feel more confident when having change conversations with Senior Citizens. Lastly, make sure to connect with me on Linkedin, I would love to hear from you! Plus I share Senior Housing sales tips and reminders there regularly!
