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所在平台: Udemy |
课程主页: https://www.udemy.com/course/the-people-side-of-change-management/
课程评论：没有评论
课程名称：变革管理中的人际关系 课程概述：本课程专注于变革管理中的人际关系。无论变革的原因是什么，结果都是员工需要适应新的思维、行为和工作方式。变革无处不在，规模可能从小到大。即使是最小的变革也可能引发恐惧和抵制。课程回顾了变革的主要原因、基本阶段以及各种变革模型，重点关注参与者的需求。我们提供了大量示例，尤其是来自金融机构的案例，并解释了变革的原因及其对相关人员的情感反应。接下来，我们讨论了被迫变革的人员所经历的各种反应，最后提出了降低变革负面影响、最大化积极有效反应的策略，通过适当的参与和激励来实现。课程中提供的解决方案旨在吸引管理层和员工的共同参与。
This course focuses on the people side of change. No matter the cause, the result is that your staff needs to adjust to new ways of thinking, acting, and working. Change is everywhere and might be large or small. Even the smallest of changes can create fear and resistance.We review the major reasons for change, the basic stages of change and models for change, all from the perspective of the needs of the people involved. Many examples, especially those from Finance organizations, are offered along with explanations as to what caused the change and the emotional responses of those affected by it.Next we discuss various reactions experienced by those forced to change and, finally, we offer strategies for minimizing the negative impact of change and maximizing the effective and creative responses by those properly engaged and motivated.Solutions are offered that engage management and staff alike.
