Amazing customer service: how to impress clients and guests

所在平台: Udemy

课程主页: https://www.udemy.com/course/the-excellent-host/

课程评论:没有评论

第一个写评论        关注课程

课程简介

课程名称:惊人的客户服务:如何打动客户和宾客 课程概述:开始在您的公司提供惊人的客户服务吧!本课程由国际知名的管家和酒店管理学校创始人文森特·弗梅伦授课,获得了多个奖项。如果您正在寻找新的方法来惊艳您的客户,并为您的团队提供出色的客户体验培训,那么这门课程就是为您准备的!课程结束时,您将获得逐步指导,帮助您整合高水平的服务。我们将教授您如何应对不同类型的客户以及处理困难的情境。 授课教师资格:文森特·弗梅伦是酒店导师的一部分,拥有超过30年的行业经验。他的前学生现已在全球最成功的家庭工作,或在五星级酒店和米其林获奖餐厅的高层次酒店业中任职。他表示:“酒店服务在我的血液中。” 学员反馈:许多前学员称赞本课程是“改变人生的培训!”和“服务将不再相同”。 课程承诺:作为第四代酒店专业人士,文森特承诺会在学习过程中为学员提供支持。如果您对课程内容或相关主题有任何问题,可以随时在课程中提问或直接联系他。 课程内容:在这门全面的顶级服务培训中,您将学习到关于服务的方方面面,以及如何应用酒店管理。课程内容包括: - 口头和非口头沟通 - 预见客户需求 - 与客户交流的新方式 - 对细节的敏锐观察 - 真实案例分析 - 生动的授课方式 - 及其他更多内容! 现在就点击注册按钮,期待在第一堂课见到您!请记住,在任何原因下,如果您对课程不满意,我们提供30天退款保证。

课程评论(0条)

课程详情

Start offering amazing customer service in your company! THIS COURSE IS THE AWARD WINNING TEACHING BY VINCENT VERMEULEN OF SCHOOL FOR BUTLERS AND HOSPITALITY If you are looking for new ways to surprise your customers and train your team to deliver amazing experiences to your clients, then this course is for you! By the end of the course, you will have step by step instructions on how to integrate high level service. We will be teaching you how to handle different types of customers and handle difficult situations. What makes me qualified to teach you? Vincent Vermeulen is part of HospitalityTutors and presents this course. He is the founder and director of School for Butlers and Hospitality. One of the most renowned butler schools in the world. "My former students are now employed by the most successful families in the world or have been working at the highest level in the hospitality industry, from 5 star hotels to Michelin awarded restaurants. Hospitality is in my DNA" Testimonials of former students: Life changing training! - Guy NaillonService will never be the same - Karin Ludwig My guarantee to You I'm a fourth generation hospitality professional.I'll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, you can always post a question in the course or send me a direct message. What is this Topservice course all about? In this complete training to topservice you will not only learn everything about service but also how to apply hospitality. This course will cover everything you need to know to start, including: Verbal and non-verbal communicationAnticipating guest needsA new way of talking to guestsEye for detailReal life examplesEngaging deliverySo much more! Learn from a professional with over 30 years of experience. Go ahead and click the enrol button, and we will see you in lesson 1! Don't forget we have a 30 day money back guarantee should you not like the course for any reason.

课程标签

0人关注该课程

主题相关的课程