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所在平台: Udemy |
课程主页: https://www.udemy.com/course/the-complete-servicenow-integration-guide/
课程评论：没有评论
课程名称：完整的ServiceNow集成指南 课程概述：该课程将深入讲解ServiceNow中的各种集成主题，包括表API、导入集API、脚本化REST API和SOAP集成。同时，课程还将解释与集成相关的术语。课程的先决条件是：1) 具备基本的ServiceNow编码知识；2) 拥有ServiceNow实例的管理员访问权限。 ServiceNow概述：ServiceNow是一个基于云的软件平台，专为IT服务管理（ITSM）而设计，帮助自动化IT业务管理。该平台基于ITIL准则，提供服务导向的任务、活动和流程管理。ServiceNow在安全、运营、客户服务、人力资源等多个行业中都能发挥作用，其产品套件还为物理和云端IT需求提供软件支持，能够管理部门内的服务级项目和生产实例。作为一个云平台，ServiceNow能够顺畅集成遗留软件，提供连通的数字工作流，提高组织的工作效率。 技术架构：ServiceNow使用Java和Tomcat web服务器在Linux上运行。尽管为了在ServiceNow中开发新模块和应用程序，掌握JavaScript知识是足够的，但一般来说，执行基本的ServiceNow管理任务并不需要成为程序员。ServiceNow大多数客户端和服务器端脚本都是使用JavaScript编写的，因此如果希望进行任何定制，就需要编写这两种类型的脚本。
In this course you will learn about table API's, Import set API's, Scripted REST API's and SOAP Integration.All the integration topics will be covered in depth and also the terminologies used in the Integration will be explained. Pre-requisite for the course are1) Basic coding knowledge in ServiceNow2) Admin Access on a ServiceNow Instance.ServiceNow OverviewServiceNow users can find the software useful within security, operations, customer service, HR and other industries. The ServiceNow product suite also offers software for physical and cloud-based IT needs and can be used to manage service-level projects and production instances within a department. ServiceNow is a cloud-based software platform for IT Service Management (ITSM) which helps to automate IT Business Management. It is designed based on ITIL guidelines to provide service-orientation for tasks, activities, and processes. What makes this platform unique? As a cloud-based platform, ServiceNow enables smooth integration of legacy software. The platform offers connected digital workflows that make work, work better for people and business operations. ServiceNow is built using Java and Tomcat web server running on Linux. Although to develop new modules and applications in ServiceNow the JavaScript knowledge is sufficient. IN general you don't need to be a programmer in order to perform basic ServiceNow administration tasks. ServiceNow uses JavaScript for most of its client and server side scripting, and you'll need to write both kinds of scripts if you want to do any kind of customization
