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所在平台: Udemy |
课程主页: https://www.udemy.com/course/the-complete-luxury-service-course/
课程评论：没有评论
课程名称：完整奢华服务课程 课程概述：本奢华服务课程基于我们的有声书《超高净值款待》，该书是专为款待从业者设计的奢华服务手册，提供了对超高净值人群生活方式的独特洞察。手册旨在帮助发展一套有效的策略，以便为内部和外部客户提供卓越的服务。我们着重于针对员工个人需求和成长目标的高端奢华服务原则。我们的在线教程为参与者提供必要的工具，以便与高净值访客建立真诚而细致的关系，使员工充分理解细心照顾客户、预见其需求和促进积极客户互动的重要性。每一章节结合多种策略、经验和哲学，旨在引导和激励来自不同背景的学生。 课程首次引入了电影式讲座，帮助学员创造最佳的客户服务体验。我们帮助学生更全面和深入地理解独特客户的管理策略，重点关注超高净值市场、奢侈品、访客互动和企业品牌管理。任何希望提供世界级服务的人都将从我们的培训中受益。
This luxury service course is based on our audiobook, Ultra High Net Worth Hospitality, which is a luxury service manual for hospitality workers that provides a rare glimpse into the glamorous profile of ultra-high net demographic worth. The handbook was intended to assist in the development of a practical strategy to providing excellent service to both external and internal clients. We concentrate on premium luxury service principals that is targeted to your employees' individual needs and growth goals. Our online tutorials equips participants with the tools they need to form honest and attentive relationships with high net worth visitors. This provides employees with a clear understanding of the rationale behind taking meticulous care of clients, anticipating their needs, and fostering positive customer interaction. Each chapter incorporates a variety of strategies, experiences, and philosophies to engage and encourage students from various backgrounds.For the first time, we're introducing cinematic lectures to help you create the best possible customer service experiences. We assist students in gaining a more comprehensive and nuanced grasp of exclusive clientele management. The ultra-high-net-worth market, luxury items, visitor engagement, and corporate branding will be the key focus. Anyone who aspires to provide world-class service will benefit from our training.
