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所在平台: Udemy |
课程主页: https://www.udemy.com/course/technical-writing-for-everyone/
课程评论：没有评论
课程名称：技术写作：如何为每个人编写说明 课程概述：你知道一个有用的产品和一个令人沮丧的产品之间的区别是什么吗？是清晰的说明。随着每天有数百款应用程序和软件产品的推出，必须有人用简单的语言解释它们的工作原理，以便让每个人都能使用它们，这时技术写作人员就派上用场。如今的消费者来自各行各业，公司聘请技术写作人员撰写简单易懂的教学内容，以便各个年龄、背景和能力的人都能理解。如果写得好，可以让客户满意、参与度高，并成功使用产品。目前，技术写作的需求旺盛，它在科技领域也是一个绝佳的职业选择。在本课程中，我将教你如何为每个人编写说明。这是申请各种行业技术写作职位所需的最重要技能。 说明是技术写作的核心，通常有三种常见形式：常见问题解答（FAQs）、逐步指南和故障排除。一旦掌握这些指导写作形式，你将能够创建各种技术文档，包括帮助文章、故障排除指南、客户服务脚本、设置指南、版本说明、工作流程、用户手册、操作手册和程序文件等等。在本课程中，你将通过简短易懂的视频课程、有趣的测验和实践作业来学习如何撰写这些类型的说明，在此过程中你将扮演一家虚构的健身应用公司新聘技术写作人员的角色。你将认识产品经理露西和会员支持经理弗洛里安，学习如何与他们合作创建高质量的知识库文章和故障排除信息。 本课程由Google的内容和本地化策略师Leigh Hartzman教授。她在撰写各种产品的清晰、简洁的指导方面积累了多年的经验。在本课程中，她与您分享了技术写作风格的基本要素和清晰写作技巧。
Do you know the difference between a useful product and a frustrating one?Clear instructions.As hundreds of apps and software products launch every day, someone needs to explain how they work in simple language so that everyone can use them. That's where technical writers come in.Today's consumers come from all walks of life. Companies are hiring technical writers to write instructional content that is easy to understand by people from all ages, backgrounds and abilities. If done right, it keeps customers happy, engaged and successful at using a product. Technical writing is in high demand right now and it's a great career in tech. In this course, I teach you how to write instructions for everyone. It's the most important skill you need to apply for exciting technical writing positions across a wide range of industries.Instructions are at the heart of technical writing. They come in these three most common forms:FAQsStep-by-stepTroubleshootingOnce you master these forms of instructional writing, you'll be able to create all kinds of technical documentation including:Help articlesTroubleshooting guidesCustomer service scriptsSetup guidesRelease notesWorkflowsUser manualsInstruction manualsProcedure documentsAnd so much moreIn this course you'll learn how to write these types of instructions through short, digestible video lessons, fun quizzes and hands-on assignments, where you step into the shoes of a newly hired technical writer at a fictional fitness app company. You'll meet Lucy the product manager and Florian the member support manager. You'll learn how to collaborate with them to create high quality knowledge base articles and troubleshooters for your huge members' community. This course is taught by Leigh Hartzman, a content and localization strategist at Google. She's spent many years perfecting her ability to write clear and concise instructions for a wide range of products. In this course, she shares her technical writing style essentials and clarity hacks with you. In this course, she shares her technical writing style essentials and clarity hacks with you. In this course, she shares her technical writing style essentials and clarity hacks with you.
