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所在平台: Udemy |
课程主页: https://www.udemy.com/course/teamwork-skills-communication/
课程评论：没有评论
《团队协作技能 - 沟通》是一门在 Coursera 上提供的课程，旨在帮助学员提升在组织中的沟通能力。 **课程核心内容：** * **沟通的重要性：** 课程强调了沟通对组织绩效的至关重要性，指出了沟通不畅可能导致的员工流失、工作满意度下降和负面工作文化，以及有效沟通带来的生产力提升、问题解决能力增强、冲突管理改善和积极工作环境。 * **沟通类型：** 课程将探讨我们日常工作中使用的各种沟通方式，无论我们是否意识到。 * **评估与改进：** 学员将学习如何衡量当前的沟通水平，并深入了解可以用来改进沟通的方法。 * **远程沟通：** 课程将重点介绍与远程工作者有效沟通的关键要素，无论是作为远程工作者本身还是协作中的一员。 **课程涵盖的要点包括：** * 团队中的沟通概念 * 沟通的重要性 * 识别沟通不畅的迹象 * 职场中不同类型的沟通 * 如何衡量职场沟通 * 改善沟通的方法 * 远程工作沟通的关键要素 这门课程适合所有职场人士，无论您在组织的任何层级，都将从中受益，提升个人和团队的沟通技巧，从而成为专业能力的重要组成部分。
Communication is vitally important in every organisation.Poor communication can lead to increased employee turnover, poor work satisfaction and a negative work culture.Effective communication can result in increased productivity, enhanced problem-solving, improved conflict management and a positive work environment.This course is important for all workers, as it will help you to improve your communication skills, both as an individual and a team. Whatever your level within the organisation, this course will be a beneficial addition to your professional training.In this course, we will look at how to implement effective communication within our workplace. We'll discuss the importance of doing so, and the different types of communication we use on a daily basis, whether we are aware of it or not. We'll look at how to measure our current communication levels, before delving into ways we can improve them. We'll finish up by considering the important keys for communicating with remote workers, whether that is us or a colleague on our team.The following points will be covered:- What is Communication within a team?- Why is Communication so Important?- What signs show Poor Communication?- Types of Communication within the workplace- How to measure Your Workplace Communication- Ways to Improve Communication- Keys to Communicating when working remotely
