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所在平台: Udemy |
课程主页: https://www.udemy.com/course/systems-thinking-and-process-improvement/
课程评论：没有评论
课程名称：系统思维与流程改进 课程概述：本课程旨在教授如何运用系统思维和流程改进来解决组织中的问题。你是否曾想过某项工作为什么耗时较长？或如何客观地审视一个系统或流程，从而做出决策以节省时间、资金或资源？流程改进可能是学会以更少的投入做更多事情，并减少挫败感和员工流失的解决之道。 讲师Christina Tankersley在项目管理和流程改进领域拥有25年的教学与咨询经验。她将解释系统思维及其工作原理，以及其带来的好处和指导原则。Christina还将演示如何通过视觉资料记录系统。你将学习如何使用图表绘制系统和流程，了解反馈循环如何运作，以及流程图中应包含的要素。 课程内容包括： - 区分系统思维与线性思维 - 列举系统思维的好处及指导原则 - 确定绘制系统和流程图的目的 - 分辨反馈循环的类型 - 确定流程图中应包含的要素 - 创建权重系统以决定改进哪个流程 - 创建、审查及确认流程图 - 识别流程中的痛点，分析和理解所涉及的问题 - 记录发现，提出替代方案 - 描述实施步骤 - 确定检查成功的指标或测量标准 - 验证流程的成功性 享受获奖的高清内容，体验独特的“独特参与式”教学风格！
Learn how to use Systems Thinking and Process Improvement to solve problems within your organization.Do you wonder why something takes longer than it should? Or how you can objectively look at a system or process to make decisions to save money, time, or resources? Process Improvement could be the answer to learning how to do more with less and reduce frustration and turnover!Subject matter expert Christina Tankersley has been teaching and consulting in project management and process improvement for 25 years. Christina will explain what Systems Thinking is and how it works as well as the benefits of and guidelines for it. She'll demonstrate how visuals help document systems. You'll learn how to use diagrams to map out systems and processes, how feedback loops work, and what elements should be included in a process diagram.Christina will show you how to identify the specific processes that need improvement. You'll learn how to collect and document process data, analyze the process, and design a new process that addresses and rectifies the problem. You'll also learn the implementation steps that are necessary for onboarding the new process.Topics covered include:Distinguishing between systems thinking and linear thinkingListing benefits of and guidelines for systems thinkingIdentifying the purpose of diagrams to map out systems and processesDistinguishing between types of feedback loopsIdentifying elements to include in a process diagramCreating a weighting system to determine which process to improveCreating, reviewing, and confirming a process mapIdentifying pain points in a process and analyzing and understanding the issues involvedDocumenting findingsProviding alternatives through idea generationDescribing implementation stepsIdentifying metrics or measurements to check for successVerifying processes are successfulEnjoy award winning HD content in the "Uniquely Engaging"TM Bigger Brains Teacher-Learner style!
