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所在平台: Udemy |
课程主页: https://www.udemy.com/course/supply-chain-management-a-z/
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课程名称:供应链管理 A-Z:运营与物流基础 课程概述:这门MBA风格的课程旨在准备并赋能学员在供应链与运营管理领域发挥REAL的影响力,促进职业发展与商业成功。课程适合新入行或有志成为供应链及运营经理的专业人士,致力于采购、物流、生产规划及业务优化分析等领域的从业者。通过学习,学员将掌握如何控制供应链,以提高制造、服务、零售及物流等业务的操作效率,进而发挥影响力和改善业务运营。 课程内容涵盖供应链管理的基本概念、核心商业权衡、基础分析、计算及优化方法。学员将有能力在团队中成为供应链管理的权威,推动业务流程和系统的改进。 课程模块: 1. 供应链管理简介 2. 利益相关者与关系 3. 供应链的组成部分 4. 供应链类型与价值流映射 5. 需求预测 6. 需求管理 7. 牛鞭效应 8. 销售与运营规划 9. 库存管理 10. 用指标/KPI衡量绩效 课程收获: - 理解良好供应链的目标与目的,掌握商业权衡的平衡技巧。 - 识别不同类型的供应链(高效和响应型),以及如何改善与利益相关者的关系(交易型与合作型)。 - 运用定量与定性方法进行需求预测,并通过Excel示例掌握常用的预测方法及误差计算。 - 了解如何控制需求变化、牛鞭效应,并通过减少延迟、不确定性与决策层次来改进供应链。 - 学习销售与运营规划的结构、库存管理的核心原因及其成本,以及部署5项关键指标来评估供应链绩效。 无论您从事零售、生产、物流配送,还是服务业(如餐饮、零售、酒店、健康美容),良好的供应链管理都是成功的关键。掌握供应链管理的全局视角、建立良好关系,能助您在职业生涯中争取管理职位及晋升。通过这门课程,获得实用的见解和工具,以释放个人和业务的潜力!
This MBA style course prepares and empowers you to make a REAL difference. Turbo-charge your career and your business.This course is for the new or aspiring supply chain & operations manager, the ambitious procurement professionals, the striving logistics supervisors, hands-on production planners and the practical business optimization analysts. Take control of your supply chain to have and "impact" and "improve" your business operations - manufacturing, services, retail, logistics industrial operations and production.Equip yourself to take a new leading role in your workplace - improving your processes, systems, business / organization.Understand the fundamentals, then details of the essentials of supply chain management, the core business trade-offs, essential analysis, calculations and basic optimisation methods.Become the Supply Chain Management authority in your team on improving the operations systems in your business.Course Sections:1. Introduction to Supply Chain Management2. Stakeholders and Relationships3. Components of a Supply Chain4. Types of Supply Chain and Value Stream Mapping5. Forecasting Demand6. Demand Management7. Bullwhip Effect8. Sales and Operations Planning9. Inventory Management10. Measuring Performance with Metrics / KPIsIn this course, you will learn:Objectives: What are the "Aims and Objectives" of a good Supply Chain. How to balance the "Trade Offs"Type of Supply Chain: The difference between an "efficient" and a "responsive" supply chain and why you can be bothRelationships: Segment your Stakeholders and Tailor your Relationships. Are you transactional or collaborative?Forecasting: Quantitative and Qualitative Methods of Forecasting Demand. Excel work-throughs: Worked examples in excel of the most common quantitative forecasting methods and calculating forecast error.Reducing Variation: Why demand variation is the enemy and how you can control itBullwhip Effect: Control the Bullwhip Effect: What it is, how does it happen (to us all!) and how to control itImprove a Supply Chain: By reducing Delays, Uncertainties and Decision TiersS & OP Planning Structure: MRP, ERP and Software integrationInventory: The core reasons we "need" inventory and why it really costs us so much more than most managers thinkKPIs: 5 essential supply chain Metrics to give you a "deep" and "balanced" view of your performanceBusiness operations come in all shapes and sizes with a host of unique challenges; but good supply chain management is essential to them all. Whether you work in retail, manufacturing production, distribution and logistics or even service companies such as restaurants, retail, hospitality or health and beauty; - an effective supply chain is a key determent of your business's success. Getting a strong control and continuously improving your business supply chain operations is essential to remain competitive, improving profitability, improving customer satisfaction, reducing costs and improving delivery.A solid grasp of the "wider" supply chain picture is essential to be considered for a managerial position or seek promotion as higher roles require greater stakeholder relationships, building partnerships and business agreements either with other supply chain functions within your business or external companies. Take control of your career and equip yourself with a solid base in Supply Chain Management; full of practical insights and tools that you can use right now to unlock the potential of yourself and your business!FULL COURSE CONTENTS1. Introduction to Supply Chain ManagementA Life Changing Supply ChainWelcomeThe Supply Chain of Life - BloodWhy is Supply Chain Management Important?What is Supply Chain Management?Aims and Objectives of a Good Supply ChainKey Activities in Supply Chain2. Stakeholders and RelationshipsStakeholders and Relationships - IntroductionThe Main StakeholdersSuppliers, Producers and DistributorsRetailers and End CustomersStakeholders and their RelationshipsVertical and Horizontal RelationshipsSegmentation of SuppliersTransactional vs Collaborative Relationships3. Components of a Supply ChainComponents of a Supply Chain - IntroductionOEMs, Supplier Tiers and Internal FunctionsOther Components of a Supply ChainA Typical Supply Chain4. Types of Supply Chain and Value Stream MappingEfficient vs Responsive Supply ChainsMatching Supply Chain Type to Product TypeValue Stream MappingVSM - An Example talk-through (VSM - example map)5. Forecasting DemandForecasting Demand - IntroductionWhy do we Need a Forecast?The Golden Rules of ForecastingCollaborative Forecasting - WhatCollaborative Forecasting - WhyCollaborative Forecasting - HowForecasting MethodsQuantitative ForecastingForecasting using Moving AveragesForecasting using Weighted AveragesForecasting using Exponential SmoothingCalculating Forecast ErrorSpotting Trends from Noise6. Demand ManagementWaiting for the Barber - StoryDemand Management - IntroductionWhat is Demand Management?Causes of Demand VariationExternal Demand Management - MethodsInternal Demand Management - Methods7. Bullwhip EffectBullwhip Effect - IntroductionDemand Management through the Supply ChainThe Bullwhip Effect - BackgroundThe Bullwhip going up the Supply ChainWhy Does It Happen?Reducing Delays to Improve a Supply ChainReducing Uncertainty to Improve a Supply ChainReducing Decision Tiers to Improve a Supply Chain8. Sales and Operations PlanningSales and Operations Planning (S & OP) - IntroductionWhat is S & OP for?S & OP - Planning StructureIndependent vs Dependent DemandBill of Materials (BOM)Materials Requirements Planning - OverviewMRP continuedEnterprise Resource Planning - ERPSupply Chain Management Software9. Inventory ManagementInventory Management - IntroductionWhat is Inventory?Types of InventoryWhy do we Need Inventory?Why Else do we Hold Inventory?Costs of InventoryFinancial Costs of InventoryOrdering Costs of InventoryHolding Costs of InventoryOperational Costs of Inventory10. Measuring Performance with Metrics / KPIsMeasuring Performance - IntroductionWhat are Metrics?Business's Perspective on PerformanceCategories of Supply Chain KPIs / MetricsSelected Metrics / KPIs for Supply ChainInventory Turns / TurnoverDays On Hand / Days Inventory OutstandingCash to Cash Cycle TimeCustomer Lead TimeOn Time In Full % (OTIF)Fill Rate %Wrap UpCongratulations