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所在平台: Udemy |
课程主页: https://www.udemy.com/course/supply-chain-and-operations/
课程评论：没有评论
课程名称：供应链与运营绩效 课程概述：本课程旨在帮助学员掌握供应链和运营绩效的工具与原则，从而对企业的运营（包括制造、服务、工业运营和生产）产生积极的影响。课程将帮助学员在职场中扮演领导角色，定义并推动绩效与商业成功。学员将理解业务运营的基本维度以及改善运营的核心工具和基本方法，成为团队内改善供应链和运营系统的权威。本课程采用MBA风格，旨在准备和赋能学员在组织中做出实际的影响力。适合新晋或有志之经理、雄心勃勃的工程师、高级顾问、实践型规划师以及务实的商业分析师。 本课程涵盖业务运营的基本原理，帮助学员掌握成功和高效运营的共同要素。没有对这些基本原则和技术的掌握，管理者无法有效应用业务运营管理、战略、设计和改进的核心原则。学员将能够掌握职业生涯，理解业务运营的真实本质，成为解锁其潜力的关键。 关于讲师：劳伦斯·加特赛德（Laurence Gartside）是一位管理顾问和业务运营教练，拥有剑桥大学的制造、工程和管理硕士学位。他曾为全球多家公司咨询并主导多个重大改进项目，是Rowtons Training的创始人。 课程内容大纲： 1. 视角 - 供应链与运营的宏观基本概念 - 顶级业务绩效指标 - 对整体业务财务绩效的贡献 - 供应链与运营成功的领域 2. 价值、产出与成本 - 产出与价值 - 成本与浪费 - 生产率与效率 3. 客户与员工体验 - 客户满意度与“净推荐分数” - 交付、订单履行与缺货 - 员工满意度与参与度 4. 库存、投资与资本 - 使用的资本与库存投资 - 库存周转与“库存天数” 5. 现金流 - 现金流管理 - 用“现金转换周期”来衡量现金流 6. 变动、灵活性、韧性与风险 - 应对供需变化和不确定性 - 需求预测准确性 - 提升供应链和效率的灵活性、韧性与风险管理 7. 更广泛的供应链 - 安全性、合规性、创新与增长 - 评估客户和供应商绩效 - 与客户和供应商建立关系 8. 结论 - 实现供应链与运营的成功 - 掌控职涯！提升你的职业与业务！开始学习吧！
Master the tools and principles of Supply Chain and Operations Performance to have an "impact" on your business's operations - manufacturing, services, industrial operations and production.Equip yourself to take a leading role in your workplace - defining and driving performance and business success.Understand the fundamental dimensions of business operations and the core tools and essential approaches to improve them. Become the authority in your team on improving the supply chain and operational systems in your businessThis MBA style course on "Supply Chain and Operations Performance" will prepare and empower you to make a real difference in your organization. This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts. Business operations come in all shapes and sizes with a host of unique challenges, but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!About Laurence GartsideLaurence Gartside is a management consultant and business operations coach with a master's degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for and led numerous major improvement projects for companies around the world and is the founder of Rowtons Training.Full Course Contents1. Perspective - The Big Picture Basics of supply chain and operationsTop-level business performance metricsContribute to overall business financial performanceAreas of supply chain and operations success2. Value, Output and CostsOutput and valueCosts and wasteProductivity and efficiency3. Customer & Employee Experience Customer satisfaction and the "Net Promoter Score"Delivery, order fulfillment and stockoutsEmployee satisfaction and engagement4. Inventory, Investment & Capital Capital employed and inventory investmentInventory turnover and "Days Inventory Outstanding"5. Cash flowCash flow managementMeasuring cash flow with the "Cash Conversion Cycle"6. Variation, Flexibility, Resilience and RiskDealing with variation and uncertainty of supply and demandDemand forecasting accuracyFlexibility, resilience and riskImproving supply chain and efficiency7. Wider Supply ChainSafety, compliance, innovation and growthEvaluating customer and supplier performanceBuilding relationships with customers and suppliers8. ConclusionDelivering success in your supply chain and operationsTake control! Boost your career and your business! Start learning today!
