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所在平台: Udemy |
课程主页: https://www.udemy.com/course/start-and-run-a-successful-it-support-company/
课程评论：没有评论
Coursera 课程《启动并经营一家成功的IT支持公司》内容总结 本课程专为希望创办或发展 eigenen IT 支持公司的专业人士设计。主讲人 Jonathan Edwards 拥有19年的 IT 行业经验，其中11年成功经营 eigenen 自己的 IT 支持公司和云服务公司，尤其擅长为中小企业提供 IT 服务和管理业务。 课程内容涵盖： * **IT 支持的服务范围：** 强调为中小企业提供 IT 支持远不止于维修电脑，将详细介绍应提供的服务内容。 * **云服务：** 讲解云服务对客户的重要性和如何通过提供云服务获取稳定利润。 * **定价策略：** 帮助学员掌握如何在保持竞争力的同时，为服务制定合理并能盈利的定价。 * **软件工具：** 介绍支持业务扩展和优质服务所需的各类软件工具。 * **市场营销：** 提供实用的营销建议，包括应该做和不应该做的事，以确保每月都能获得新客户以实现增长。 * **客户引入流程：** 分享经过11年实践检验的销售流程，教导学员如何成功引入新客户，最大化效率并避免无效沟通。 * **业务扩展：** 传授从单人经营模式发展为成功 IT 公司的关键技巧，助您实现业务稳步增长。 此外，学员还能获得主讲人的指导和答疑，受益于其丰富的实战经验，解决在创业过程中遇到的各种问题。课程旨在帮助学员摆脱单调的 IT 工作，成为自己的老板，创造自由的生活。
Welcome to my course on how to start and run your own successful IT company. Do you want to grow your own successful IT company? Do you want to escape a mundane IT job and be your own boss? Perhaps you already have an IT company but are frustrated with your growth? If so, this is the course for you! My name is Jonathan Edwards and I've been an IT Professional for 19 years. For 11 of those years I have owned and managed my own IT support company. In addition, I also own and manage my own Cloud Services company. I am vastly experienced in providing IT services to small-medium sized businesses and running a business. What will this course cover? Providing IT support to SME's is much more than simply fixing computers! This course will provide you with all the information you need and the services you should be offering.Cloud Services is massive for your customers! You need to be earning regular profit from providing cloud services for you customersPricing is a HUGE topic within the industry. You have to price your services to remain competitive but also to provide your business with good profits. You'll learn how.You'll need lots of software tools so you can scale and offer great service. We'll look at some of these in this course.We'll touch on marketing. You're going to need a steady stream of new customers every month so you can grow. We'll look at what you should be doing and shouldn't be doing in the marketing world.Successful Client Onboarding can be the difference between getting new customers and not getting new customers! I'll show you a sales process that I've developed over my 11 years of running an IT company. You'll learn how to maximise your time and stop dealing with time wasters!How do you go from a one-man band to a successful IT company? I'll share some of the tips that have ensured that my business has always enjoyed steady growth. Plus, you'll get access to me! I have been in the IT company trenches for 11 years. Every issue that you encounter on your journey I will have faced at some point. I will be on hand to answer all of your questions. Be your own boss, create freedom in your life, start an IT company
