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所在平台: Udemy |
课程主页: https://www.udemy.com/course/stakeholders-relationships-management/
课程评论：没有评论
课程名称：利益相关者关系管理 课程概述： 本课程旨在教授有效的利益相关者管理原则，帮助学员在工作环境中更好地管理与利益相关者的关系。课程将重点关注影响、谈判和与利益相关者沟通的实践和理论方面。学员将学习如何建立和维护与利益相关者的持续关系，以确保工作成功。课程将指导学员如何有效管理多种类型的利益相关者，无论是在日常运营还是项目中。学员将获得最佳实践、工具和技术，以识别、分析和分组利益相关者，制定和执行利益相关者沟通管理计划，确保最佳工作成果，并满足利益相关者的需求、期望和要求。 课程大纲： 1. 介绍 2. 概述 3. 利益相关者分析 4. 确定利益相关者 5. 理解背景 6. 显著性模型 7. 有效沟通管理计划 8. 人物分析 9. 利益相关者参与 10. 数据收集 11. 数据分析 12. 数据呈现 13. 促进技能 14. 总结 讲师认证： - PMP认证项目管理专业人士 - PMI-PBA认证业务分析师 - PMI-ACP认证敏捷从业者 - ChPMC特许项目管理顾问 - CSMP认证Scrum管理师 - MCTS认证MS项目管理专业人士 - BPMP认证业务流程管理专业人士 - CMC认证管理顾问 - 特许业务管理顾问 - CXP认证客户体验专业人士 该课程适合希望提升利益相关者管理能力的专业人士，帮助他们在实际工作中应用课程所学知识。
This stakeholder Relationship management course will provides you with the principles of effective stakeholder management in your work environment. This Stakeholders relationship Management course will focus on the practical and theoretical aspects of Influencing, Negotiating & Communicating with stakeholders. You will learn how to build and maintain an ongoing relationship with stakeholders to ensure success in your job.This stakeholder relationship management course will guide you on how to effectively manage a wide variety of stakeholders in your job context, either its usual operation or a project. In this course you will be provided with all best practices, tools, and techniques to identify, analyze, and group stakeholders, develop and execute stakeholders' communications management plan to ensure best outcomes from your work and meet stakeholders needs, expectations, and requirements.Outlines1- Introduction2- Overview3- Stakeholders Analysis4- Identify Stakeholders5- Understand the Context6- Salience Model7- Effective Communication Management Plan8- Persona Analysis9- Stakeholders Engagement10- Data Gathering11- Data Analysis12- Data Presentation13- Facilitating Skills14- SummaryInstructor Certificates:· Certified Project Management Professional PMP· Certified Business Analyst PMI-PBA· Certified Agile Practitioner PMI-ACP· Charted Project Management Consultant ChPMC· Certified Scrum Master Professional CSMP· Certified MS Project Professional MCTS· Business Process Manager Professional BPMP· Certified Management Consultant CMC· Charted Business Management Consultant- Certified Customer Experience Professional CXP
