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所在平台: Udemy |
课程主页: https://www.udemy.com/course/staff-engagement-program/
课程评论：没有评论
**课程名称：员工敬业度计划 (Staff Engagement Program - StEP)** **课程概述：** 本课程是专为企业主和管理者设计的综合性培训，旨在帮助您降低员工流失率和缺勤率，同时打造一个更快乐、更高效的工作场所。StEP 课程的最大特色在于其灵活的学习方式——您可以按照自己的节奏学习，通过课程中的教学内容和大量的实践活动，掌握提升员工敬业度的技能并养成相关习惯，从而促进业务的持续增长。 **课程内容包含：** * **精简的每日课程：** 帮助您轻松消化学习内容。 * **实践性活动：** 您可以在自己的时间进行，将所学知识付诸实践。 * **实用工具和模板：** Aid your implementation. * **邮件支持：** 解决您在学习和实践过程中遇到的问题。 * **17个“如何做”教学视频：** 直观演示关键技能。 **课程章节概览：** * **第一部分：** 员工敬业度解析——定义、影响及您的准备度 * 员工敬业度是什么，又不是什么？ * 员工敬业度与企业绩效的关系。 * 评估您的学习与参与准备情况。 * **第二部分：** 价值观与行动——以价值观驱动员工敬业度 * 您的价值观为何是员工敬业度的核心。 * 通过向员工展示来践行价值观。 * 利用简单的调查问卷衡量成功。 * **第三部分：** 了解您的员工——深入沟通与信息收集 * “了解你”的流程介绍。 * 将“了解你”落到实处。 * 收集信息：个人和工作相关信息。 * 利用简单的调查问卷衡量成功。 * **第四部分：** 持续改进与反馈——建立常态化的敬业度提升机制 * 拥抱持续改进的原则。 * 通过定期的敬业度调查问卷进行衡量。 **课程结语：** 完成本课程后，您将能够： * 清晰理解员工敬业度的定义及其对企业各方面的影响。 * 区分员工敬业度和员工激励的区别。 * 养成“专注于业务发展”而非“沉浸于日常事务”的习惯。 * 明确您的企业价值观，并有效地向员工传达。 * 创建简单的调查问卷，以衡量员工对各项活动的理解程度。 * 掌握“走动式管理”（Engagement by Walking Around）的原则。 * 有效收集关于员工的信息，并更深入地了解他们。 * 成功衡量组织内的员工敬业度水平。
The Staff Engagement Program (StEP)- the most comprehensive training for business owners and managers to help them reduce turnover and absenteeism while building a happier and more productive workplace.The StEP course is different because you can go at your own pace with lessons and plenty of hands on activities to help you master the skills and create the habits to grow staff engagementWhat's Included in the course?Bite Sized Daily LessonsPractical Activities that you can in your own timeTools and TemplatesEmail Support17 How To Video LessonsSection 1Lesson #1: What is staff Engagement and what is it not?Lesson #2: Some numbers on Staff Engagement and their effects on business performanceLesson #3: Are you ready to learn and engage?Section 2Lesson #1: Why your values are central to the Staff Engagement ProgramActivity #2: Make them real by presenting them to your staffActivity #3: Measuring success using simple surveysSection 3Lesson #1: Getting to Know YouActivity #1: Setting up the Getting to know you processActivity #2: Making it RealActivities #3 & 4: Gathering information - Personal and WorkActivity #5: Measuring success using simple surveysSection 4Lesson #1: Focus on continuous improvementActivity #2: Measuring success with periodic engagement surveysCourse conclusionUpon completion of the course, participants will be able to:· Understand the definition of Staff Engagement and what areas of the business it affects· Determine the difference between Staff Engagement and staff motivation· Create the habits to enable working on the business rather than in the business· Determine their Values and present them to their staff· Build simple surveys to gather information on staff understanding of activities· Understand the principle of Engagement by walking Around· Effectively gather information about their staff and get to know them better· Successfully measure staff engagement in the organization
