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所在平台: Udemy |
课程主页: https://www.udemy.com/course/solve-circle-process-improver-elearning-course-any-level/
课程评论:没有评论
**课程名称:** Solve Circle 流程改进电子学习课程 (任何级别) **课程概述:** 本课程由Nudgme Dublin 的流程专家 Colm Power 设计,他拥有精益六西格玛服务与交易黑带认证。课程旨在赋能初级流程改进者,使其能够独立运行一个基础的流程改进项目或活动。对于经验丰富的流程改进专家而言,本课程可作为复习或获取新方法的平台,以应对现有的改进项目。 **课程目标:** * 能够作为项目或活动,在团队中启动一项持续改进活动。 * 深入理解 Solve Circle 项目五阶段中包含的工具与技术。 * 在完成课程后,能够实际应用所学的工具包和项目方法论。 **课程指南:** * **形式:** 音频/视频演示指导,建议佩戴耳机。 * **总时长:** 约 2 小时。 * **课程结构:** 共包含五个模块,视频指导时间约 1 小时 51 分钟,加上测验时间,总计约 2 小时。 * **可选内容:** 包含一个约 20 分钟的选修模块,内容涵盖流程改进入门、精益六西格玛简介以及 Solve Circle。 * **软件辅助:** 建议使用流程映射软件进行练习,例如 MS Visio、Lucid charts,或使用 MS Powerpoint。 **课程设计概述:** Solve Circle 采用“边做边学”的模块化电子学习设计。其视频演示指导的入门和五阶段项目模块旨在让学习者在约 2 小时的总时间内完成。课程以通俗易懂的演示方式,精简了易于学习和应用的工具与技术,并结合精益与六西格玛的流程映射演示。学习者将能够识别机会、客户/企业痛点,学习如何有效排序、进行根本原因分析,并生成经过变更管理的创意解决方案。所有内容都整合在一个易于导航的单页项目路线图中,并附带针对初学者的模块清单。 通过 Solve Circle,您可以掌控您的流程,释放团队潜力,在关键的客户和业务领域启动卓越运营,推动绩效改进,以实现您的关键绩效指标 (KPIs)。 **Solve Circle 模块概述:** * **可选入门模块:** 流程改进与精益六西格玛入门。 * **模块 1 定义:** 项目启动与问题定义。 * **模块 2 测量:** 衡量客户/业务问题的规模。 * **模块 3 分析:** 排序、根本原因分析,并生成创意解决方案。 * **模块 4 改进:** 变更管理解决方案实施与结果收集。 * **模块 5 控制:** 维持改进成果。 **测验:** 课程包含测验环节。 **教学大纲:** 无。
Welcome to the Solve Circle Process Improver Course OverviewThe Solve Circle course is designed by Colm Power from Nudgme Dublin a process expert with a black belt in Lean Six Sigma for Service and Transaction to empower novice process improver learners to run a basic process improvement project or an activity. Experts in process improver can utilise this course for refresh or gathering other approach ideas for their existing improvement projects. Solve Circle Course Objectives By the end of this learning course, you should:Be able to initiate a continuous improvement activity in team as a project or an activity from the toolkit Have a good understanding of the Tools & Techniques contained in each of the 5 Solve Circle Project Based Stages Be able to start practically applying the toolkit & Project Methodology on completion of the Solve Circle Course Solve Circle Course Guidelines- Audio/Video presenter guided requires a headset - Approx. 2 hours Total Course Duration - Complete Five Course Modules in total video guided course time of 1 hr and 51 mins + Quiz questions = approx. 2 Hours - Also, included optionally for the learner an introduction to process improvement, what is lean six sigma and the solve circle which is 20 mins in duration - Process Mapping Software for practice is useful e.g. MS Visio, Lucid charts or you can use MS PowerpointSolve Circle Course Design OverviewSolve Circle is an on the job modular design eLearning solution. Solve Circle video presenter guided intro to process improvement and five stage project module format is streamlined to be completed in approx. 2 hours total course time. Our video presenter novice-friendly approach includes simplified number of easy to learn and apply tools and techniques with process mapping demos from lean & six sigma. Learners are equipped to identify opportunities, customer/business painpoints, how to prioritize effectively, conduct root cause analysis, and generate change-managed selected creative solutions. All in an easy-to-navigate one-pager project roadmap with novice learner centric module checklists.With Solve Circle, you can take control of your processes and unleash your team's full potential to start operational excellence in key customer and business areas driving performance improvement targeting your KPIs. Solve Circle Module OverviewOptional Intro Course Module = Intro to process improvement & lean six sigma Course Solve Circle Module 1 Define = Start by Setting up your project and define what you are solving for Course Solve Circle Module 2 Measure = Measure the size of the customer/business issue Course Solve Circle Module 3 Analyse = Prioritise, Analyse the root cause and generate creative solutions to solve itCourse Solve Circle Module 4 Improve = Change manage the solution roll out and gather results Course Solve Circle Module 5 Control = Finish by Controlling and sustaining the gains made Solve Circle Quiz