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所在平台: Udemy |
课程主页: https://www.udemy.com/course/solution-engineers-determine-mutual-vision/
课程评论：没有评论
**课程名称：** Solution Engineers Determine Mutual Vision (解决方案工程师建立共同愿景) **课程概述：** 本课程是解决方案工程师系列课程的第二部分，重点在于“确定共同愿景”。核心理念是，为了实现成功的解决方案，公司必须深入了解客户的需求，而客户也必须清晰地认识到公司能够提供的价值。 课程指出，专家之所以受到追捧，是因为他们拥有超越常人的洞察力和解决问题的能力。行业领导者型的专家通常具备更强的辨别能力，能够快速、准确且一致地筛选出真正重要的信息。 无论是医疗、市场营销还是土木工程领域的专家，他们都被期望能够诊断问题并采取行动，以创造客户期望的未来状态。专家拥有所需的知识、技能、设备和其他资源，能够准确地评估现实情况，并运用卓越的判断力，引导各方朝着共同的理想未来迈进。 本课程特别关注解决方案工程的第二个目标——建立共同愿景。我们将深入探讨专家如何挖掘客户需求，以及如何准确理解客户的真实期望。此外，课程还将探讨感知力和记忆力的重要性，并简要提及预测可能存在的风险。最终，课程强调，拥有清晰的愿景是专业能力的体现，也是优秀解决方案工程师不可或缺的关键要素。
The second objective for all solution engineers is determining mutual vision. Your company must understand what the customer needs and the customer must understand what you can deliver. In this course we cover vision.Experts are frequently sought because they can see what other people cannot see, or because they can do what other people cannot do. Scholars say that industry leading experts possess an enhanced ability to discern. They can distinguish information that matters from information that does not matter, and they can do it quickly, accurately, and consistently.All experts, from medical specialists, to marketing professionals, to civil engineers, are sought to help diagnose problems and take actions to create a desired future state. Experts have the knowledge, skill, equipment, and other resources required to accurately see a situation as it really is and apply superior judgement to move all parties toward a desired future state.This course focuses on the second objective of solution engineering, determining mutual vision. In it we explore how experts elicit customer requirements and how they can see what the customers truly need. We also talk about the important skills of perception and recall. And, we touch on the dangers of predictions. Vision is a true sign of expertise and an essential ingredient for excellent solution engineers.
