Solution Engineering Essentials

所在平台: Udemy

课程主页: https://www.udemy.com/course/solution-engineering-essentials/

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课程简介

**课程名称:** Solution Engineering Essentials (解决方案工程入门) **课程概述:** 本课程旨在培养和提升解决方案工程师(SE)的能力,强调优秀SE所具备的知识、技能和态度这三个关键要素。课程深入探讨了SE的独特性和影响力,分析了技术专业人士如何影响客户、以及客户对专家的看法和对SE的尊重。 **核心内容:** * **SE的关键要素:** 知识、技能和态度是SE的核心资产和表现水平。 * **专家特质:** 课程聚焦于构筑影响力的关键特质,包括“知道别人不知道的”、“做到别人做不到的”,以及展现自信和热情的态度。 * **影响力与销售增长:** 强调正确的知识、技能和态度能够赋能SE影响客户并促进销售增长。反之,缺乏这些要素则将阻碍SE的成功。 * **目标受众:** 适合所有解决方案工程师以及有志于提升技术影响力的技术专业人士。 **总结:** 本课程是解决方案工程师必备的学习资源,旨在帮助技术专业人士掌握成为卓越SE所需的知识、技能和态度,从而有效影响客户,加速销售进程。

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课程详情

We need more solution engineers, and we need better solution engineers, far better! The best solution engineers have several common attributes: knowledge, skill, and attitude. In this course we cover these essential ingredients and more. This is a vital course for all solution engineers and technical professionals.Great solution engineers can be like magic. They can persuade customers and accelerate sales, quickly. This course dives into what makes solution engineering unique and powerful. Why are some customers influenced by technical professionals? What do customers perceive about experts? Why do some customers give solution engineers deference?In this course we consider expertise as an asset and as a level of performance. Research suggests experts have dozens of unique attributes. There are three key attributes, however, that are most important to solution engineers, and set them apart: knowledge, skill, and attitude. Compelling experts know things that other people do not know, they can do things that other people cannot do, and they convey an attitude of confidence and enthusiasm.Whether a technical professional needs to influence a customer, a colleague, or someone else, knowledge, skill and attitude are their tools. These are the essential ingredients. With the right knowledge, skill and attitude SEs will influence customers and grow sales. Without knowledge, skill, and attitude, on the other hand, they have no chance of doing so.

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