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所在平台: Udemy |
课程主页: https://www.udemy.com/course/soft-skills-trainings/
课程评论：没有评论
课程名称：成功人士的五大软技能 课程概述：近年来，商业和领导力教育大多集中在管理者或专业人员所需的量化“硬技能”上。虽然技术技能（如财务管理）的重要性不容忽视，但有效的管理还需要一些“软技能”或定性特征，而这些特征不易量化。在众多软技能中，沟通、批判性思维、问题解决、决策和谈判是最重要的品质。本课程将教你在任何职业中取得成功所需的五大软技能。 沟通技能：有效沟通是所有生活技能中最重要的。沟通是将信息从一个地方转移到另一个地方的过程，可以通过声音、书面文字、视觉图形或非语言方式进行。信息的有效传播和接收程度是衡量沟通技能好坏的标准。 问题解决技能：解决问题是许多人日常工作的核心。无论是为客户解决问题、支持问题解决者，还是发现新问题，问题的类型多种多样。作为管理者，找到解决问题的方法是其职责的重要组成部分，因此，成为一个自信的问题解决者对你的成功至关重要。 批判性思维技能：批判性思维是一种通过熟练分析、评估和重构来提高思维质量的过程。它是自我导向、自我管理和自我纠正的思维。批判性思维要求有卓越标准的认同，以及有效的沟通和问题解决能力，同时也是克服自我中心和社会中心的承诺。 谈判技能：谈判技能在商业和个人生活中都必不可少。谈判技能包括沟通、说服和影响的方法，规划、策略制定以及使用战术和工具的能力。 决策技能：在心理学中，决策被视为在多种可能性中选择信念或行动方案的认知过程。每个决策过程都会产生一个最终选择，这可能会促进行动，也可能不会。决策是在决策者的价值观、偏好和信念基础上识别和选择替代方案的过程。 本课程将提供实用的方法，帮助您发展上述关键软技能。
In recent years, much business and leadership education has focused on the quantitative or "hard" skills necessary to be an effective manager or professional. Although the importance of technical skills like financial management cannot be understated, effective management also requires "soft," or qualitative, characteristics that cannot be easily measured. While there are literally dozens of soft skills that comprise a great manager/professional, communication, critical thinking, problem solving, decision making and negotiation are some of the most important qualities.In this course you learn about the top 5 soft skills you need to be really successful in any career you choose to pursue.Communication Skills: Being able to communicate effectively is the most important of all life skills. Communication is simply the act of transferring information from one place to another. It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites or emails), visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice). How well this information can be transmitted and received is a measure of how good our communication skills are. Problem Solving Skills: Problems are at the centre of what many people do at work every day. Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult. A fundamental part of every manager's role is finding ways to solve them. So, being a confident problem solver is really important to your success.Critical Thinking Skills:Critical thinking is that mode of thinking - about any subject, content, or problem - in which the thinker improves the quality of his or her thinking by skilfully analysing, assessing, and reconstructing it. Critical thinking is self-directed, self-disciplined, self-monitored, and self-corrective thinking. It presupposes assent to rigorous standards of excellence and mindful command of their use. It entails effective communication and problem-solving abilities, as well as a commitment to overcome our native egocentrism and socio-centrism.Negotiation Skills:Negotiation Skills are required to negotiate superior deals in both your business and personal life. Negotiating Skills include methods of: communicating, persuading and influencing, planning, strategizing, employing tactics, techniques, tool-sets, systems & processes, and often teamwork.Decision Making Skills:In psychology, decision-making is viewed as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities. Every decision-making process produces a final choice, which may or may not prompt action. Decision-making is the process of identifying and choosing alternatives based on the values, preferences and beliefs of the decision-maker.This course will give practical ways on how to develop each of the key soft skills above.
