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所在平台: Udemy |
课程主页: https://www.udemy.com/course/slack-certified-consultant-exam-prep-questions/
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课程名称：Slack认证顾问考试备考问题 课程概述：欢迎参加我们全面的Slack认证顾问实践考试课程，旨在帮助您掌握通过考试所需的Slack基本技能、概念和最佳实践。在本课程中，您将学习： 1. **交付与迁移（17%）** - 理解Slack交付最佳实践。 - 界定Slack、合作伙伴与客户在项目中的角色与责任。 - 理解完整的迁移过程，能够主导客户迁移。 - 规划和完成迁移前的准备工作（如调度、用户清理、沟通等）。 - 执行迁移（迁移状态、迁移问题、与客户和Slack的协调）。 2. **发现（10%）** - 阐明Slack的价值。 - 研究客户组织的背景信息及其当前工作方式。 - 提出关于现有Slack经验和未来目标的深思熟虑的问题。 - 最终确定愿景声明和成功指标。 3. **网格设计（15%）** - 利用发现成果来指导初步网格设计建议。 - 理解网格设计最佳实践。 - 为客户设计和阐述可行的网格设计方案。 - 支持网格设计的最终签署。 4. **政策与设置（22%）** - 使组织与工作区利益相关者对设置达成一致。 - 理解Slack的管理角色及其权限。 - 使组织和工作区所有者使用分析仪表盘。 - 提供身份管理设置的指导和必要的设置。 - 指导客户了解关键的组织级安全设置。 5. **频道策略（10%）** - 阐明频道的基本知识和最佳实践。 - 教育客户频道命名规范的目的和重要性。 - 向客户介绍Slack使用案例。 - 教育客户关于Slack工作流（如入职工作流、会议工作流）。 6. **治理结构（所有者和管理员角色）（8%）** - 确定治理团队并帮助分配角色。 - 促进管理员支持模型讨论。 - 根据客户场景识别并建议关键管理员流程和工作流的迁移。 7. **学习与赋能（18%）** - 提供Slack体验学习方法概述。 - 为客户的管理员设计专门的课程并创建学习计划。 - 创建学习材料以支持Slack学习课程。 - 准备适合现场格式的体验学习环境。 - 协助执行Slack学习课程，处理用户的常见Slack问题。 - 推荐Slack推广沟通计划并使客户能够执行该计划。 本课程旨在全面提升学员的Slack知识与应用能力，以便顺利通过认证考试，掌握实际操作能力。
Welcome to our all-inclusive Slack Certified Consultant Practice Exam course, designed to help you master the essential Slack skills, concepts, and best practices needed to pass the exam with confidence.In this course, you will learn: + Delivery and Migration (17%)Understand Slack delivery best practices.Define roles and responsibilities between Slack, Partner, and client on an engagement.Understand the end to end migration process and gain ability to lead client migrations.Plan and complete pre-migration activities (scheduling, user clean up, comms, etc.).Execute a migration (migration status, migration issues, coordination with the client and Slack).+ Discovery (10%)Articulate the value of Slack.Research background information on the client's organization and the ways they are currently working.Ask thoughtful questions about existing Slack experience and future goals.Finalize vision statement and success metrics for engaging Slack Services.Ask thoughtful questions about existing Slack security and policies as well as desired future state.+ Grid Design (15%)Leverage discovery outputs to inform initial grid design recommendations.Understand grid design best practicesDesign and articulate feasible grid design options for your client.Support grid design final sign-off.+ Policies and Settings (22%)Enable org and workspaces stakeholders to align and agree on settings.Understand the administrative roles within Slack and their permissions for Slack settings.Enable Org and Workspace Owners to use analytics dashboard.Provide guidance and requisite setup of identity management settings in Slack.Guide clients through key org level security settings.Understand Slack compliance capabilities.Recommend launch configuration for clients' channel management settings.Explain Slack Connect configuration settings for your client's needs.Provide guidance on app approval and the recommended settings.+ Channel Strategy (10%)Articulate channel basics and best practices.Educate client on the purpose and importance of a channel naming convention.Introduce Slack use cases to client.Educate client on Slack workflows (onboarding workflow, stand up workflow).+ Governance Structure (Owner and Admin Roles) (8%)Identify the governance team and help assign roles.Facilitate admin support model discussions (for example: request/help/approvals process flows).Based on a client scenario, identify and advise on critical admin processes and workflows that can be migrated to Slack.+ Learning and Enablement (18%)Provide an overview of the Slack experiential learning approach.Design a tailored curriculum and create a learning plan for the client's admins.Design a tailored curriculum and create a learning plan for client's users.Create learning materials to support Slack learning curriculum.Prepare an experiential learning environment for live formats.Facilitate and execute Slack learning curriculum.Troubleshoot common Slack issues for users.Recommend a Slack rollout communication plan and enable the client to execute the plan.
