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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenowpreptest2024/
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课程名称：ServiceNow CSA备考测试 - 2024年9月 课程概述： 本课程旨在帮助学员了解ServiceNow认证系统管理员考试的相关信息，包括目的、受众、测试选项、考试内容覆盖范围、测试框架及先决条件。通过成功的考试，学员将获得配置、实施和维护ServiceNow系统所需的技能和基本知识。这一认证考试的通过还为进一步的ServiceNow认证路径奠定基础。 考试目的： ServiceNow认证系统管理员考试验证候选人是否具备必要的技能和知识，以便有效地参与ServiceNow系统的管理与维护。同时，成功通过本考试是进入更高级课程的前提。 考试受众： 此考试面向ServiceNow的客户、合作伙伴、员工及其他希望成为ServiceNow认证系统管理员的人士。 考试准备： 考试问题基于官方的ServiceNow培训材料和产品文档。考试包含六十个问题，形式包括单选题和多选题。 - 单选题：每个问题提供至少四个选项，需选择最准确的答案。 - 多选题：每个问题有多个选项，题目将说明需选择的答案数量，所有正确答案需被选中，部分得分不被计入。 示例问题： 1. 哪个应用程序对所有用户可用？ A. 变更 B. 事件 C. 设施 D. 自助服务 （答案：D） 2. 哪个模块显示分配给用户组但还未分配给个人用户的任务列表？ A. 我的团队工作 B. 我的组工作 C. 我的组任务 D. 我的团队任务 （答案：B） 3. 在ServiceNow中，转化映射的定义是什么？ A. 用于存储事件记录历史的映射 B. 用于向加密字段添加数据的映射 C. 在数据排队到出站Web服务之前触发业务规则的映射 D. 确定导入集中的字段与现有表中的字段之间关系的映射 （答案：D） 4. 单选题、单行文本和选择框在ServiceNow中属于哪种元素？ A. 订单指南 B. 请求类型 C. 变量类型 D. 相关列表 （答案：C） 5. In ServiceNow中使用的脚本语言是什么？ A. Java B. AngularJS C. JavaScript D. Jelly （答案：C） 该课程为有意参加ServiceNow认证系统管理员考试的学员提供了重要的准备资料与指导。
ServiceNow Certified System Administrator Exam SpecificationIntroductionThe ServiceNow Certified System Administrator Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become Certified System Administrator certified.Exam PurposeThe ServiceNow Certified System Administrator exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system.Successfully passing this Certification exam also establishes a set of skills necessary to continue on additional ServiceNow Certification paths. It is a prerequisite for advanced courses.Exam AudienceThe ServiceNow Certified System Administrator exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow Certified System Administrator.Exam PreparationExam questions are based on official ServiceNow training materials and the ServiceNow Product documentation.Number of ItemsThe exam consists of sixty questions.Multiple Choice (single answer)For each multiple-choice question on the exam, there are at least four possible responses. Select the one response that most accurately answers the question.Multiple Select (select all that apply)For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. Select ALL responses that accurately answer the question. Partial credit is not provided.Sample QuestionsSample Item #1Which one of these applications is available to all users?A. ChangeB. IncidentC. FacilitiesD. Self ServiceAnswer: DSample Item #2Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?A. My Teams WorkB. My Groups WorkC. My Groups TasksD. My Teams TasksAnswer: BSample Item #3Which one of the following is a definition for transform maps in ServiceNow?A. A map that is used to store the history of the incident recordsB. A map used to add data to encrypted fieldsC. A map used to trigger Business Rules before the data is queued in the outbound Web ServiceD. A map to determine relationships between fields displaying in an Import Set to fields in an existing tableAnswer: DSample Item #4Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?A. Order GuidesB. Request TypesC. Variable TypesD. Related ListsAnswer: CSample Item #5What is the language used for scripting in ServiceNow?A. JavaB. AngularJSC. JavaScriptD. JellyAnswer: C
