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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-system-administrator-csa-tests-june-2023/
课程评论：没有评论
Coursera 课程《ServiceNow System Administrator (CSA) Tests - January 2025》旨在帮助学员为 ServiceNow 认证系统管理员 (CSA) 考试做好充分准备。 **核心目标：** * **考试准备：** 提供大量包含详细答案解析、图片、图表、截图和参考链接的练习题，帮助学员熟练掌握最新 ServiceNow 版本的功能。 * **能力认证：** CSA 考试认证学员在 ServiceNow 系统的配置、实施和维护方面的技能和知识。 **学习内容（考试范围）：** * **平台概览与导航 (7%)：** ServiceNow 平台功能、服务以及实例概览，包括 Next Experience 统一导航。 * **实例配置 (11%)：** 应用与插件安装、实例个性化与定制，以及平台常见用户界面。 * **配置应用以实现协作 (20%)：** 列表、过滤器、标签，列表与表单的结构和配置，任务管理，Visual Task Boards (VTBs)，报告、仪表盘和绩效分析，以及通知。 * **自助服务与自动化 (20%)：** 知识管理、服务目录、Flow Designer、Virtual Agent。 * **数据库管理 (27%)：** 数据模式、应用/访问控制、数据导入、CMDB 和 CSDM。 * **数据迁移与集成 (15%)：** UI Policies、Business Rules、System update sets，以及 ServiceNow 中的脚本编写。 **考试形式：** * 约 60 道问题。 * **单项选择题：** 每题至少有四个选项，需选择最准确的一个。 * **多项选择题：** 每题至少有四个选项，需选择所有正确的答案（至少两个正确答案）。 **重要提示：** 本课程的练习题基于官方 ServiceNow 培训材料、文档和开发者网站，但**不应被视为官方学习或考试材料**，仅用于备考练习。
Exam PurposePrepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed answer explanations, images, diagrams, screenshots and reference links, all built in the latest ServiceNow release!The CSA exam certifies you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance.Exam PreparationExam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered the official study or exam materials and should only be used to practice for the mainline exam.Exam ScopePlatform Overview and Navigation (7%)ServiceNow Platform OverviewPlatform capabilities and servicesThe ServiceNow InstanceNext Experience Unified NavigationInstance Configuration (11%)Installing applications and pluginsPersonalising/customising the instanceCommon user interfaces in the PlatformConfiguring Applications for Collaboration (20%)Lists, Filters, and TagsList and Form anatomyForm ConfigurationForm templates and saving optionsAdvanced Form ConfigurationTask ManagementVisual Task Boards (VTBs)Reporting, Dashboards, and Performance AnalyticsNotificationsSelf-Service & Automation (20%)Knowledge ManagementService CatalogueFlow DesignerVirtual AgentDatabase Management (27%)Data SchemaApplication/Access ControlImporting DataCMDB and CSDMData Migration and Integration (15%)UI PoliciesBusiness RulesSystem update setsScripting in ServiceNowExam StructureThe exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer.Multiple Choice (single answer)For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question.Multiple Select (select all that apply)For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
