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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-it-service-management-implementation-cis-itsm-tests/
课程评论：没有评论
**课程名称：** Xanadu Delta 模拟考试：ServiceNow IT 服务管理 **课程概述：** 本课程旨在帮助您为“ServiceNow IT 服务管理认证实施专家 (CIS-ITSM)”资格的 Delta 考试进行准备。课程提供最全面的模拟试题，并附带详细的答案解释、图片、图表、截图和参考链接。 **考试目的：** CIS-ITSM 考试旨在认证您在 ServiceNow ITSM 应用的配置、实施和维护方面具备所需的技能和关键知识。 **考试准备：** 考试题目基于官方的 ServiceNow Xanadu Delta 指南和 ServiceNow 版本说明。本课程仅用于 Delta 考试练习，不应被视为官方学习或考试材料。课程还能帮助您熟悉考试格式和结构，并在模拟环境中练习知识。 **模拟测试焦点：** 本课程专注于测试认证中的特定主题领域，涵盖在每次 ServiceNow 发布中首次引入或更改的功能。 * **测试 1：** Xanadu 版本 (Delta 考试) * **测试 2：** Washington DC 版本 * **测试 3：** Vancouver 版本 * **测试 4：** Utah 版本 * **测试 5：** Tokyo 版本 * **测试 6：** San Diego 版本 * **测试 7：** Rome 版本 * **测试 8：** Paris & Quebec 版本 课程会定期更新，以符合最新的 ServiceNow 版本和考试变更。 **考试范围：** * 事件管理 (25%) * 问题管理 (15%) * 变更和发布管理 (25%) * 服务组合管理 (5%) * 服务目录和请求管理 (25%) * 配置管理数据库 (5%) **题型和回答方式：** * **单项选择题：** 每道题至少有四个选项，您需要从中选择一个最准确的答案。 * **多项选择题：** 每道题至少有四个选项，问题会说明需要选择多少个正确答案。您需要选择所有正确的选项。多项选择题有至少两个正确答案，不提供部分分数。 **免责声明：** 本课程与 ServiceNow 无关，也未获得 ServiceNow 的认可。ServiceNow® 是 ServiceNow, Inc. 的注册商标。所有其他商标均为其各自所有者的财产。
Latest update (March 2025): Added new practice questions to align with the Xanadu version of the ServiceNow exam.Exam PurposePrepare for the 'ServiceNow Certified Implementation Specialist certification in IT Service Management (CIS-ITSM)' delta exam with the most comprehensive set of practice questions with detailed answer explanations, images, diagrams, screenshots, and reference links.The CIS-ITSM exam certifies that you have the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow ITSM applications.Exam Preparation Exam questions are based on the official ServiceNow Xanadu Delta study guide and the ServiceNow release notes. This course should not be considered an official study or exam material and should only be used to practice for the Delta exam.It also helps you familiarise yourself with the exam format and structure and practice your knowledge in a simulated exam environment.Practice Test FocusThis course focuses on testing the specific topic area of the certification for the features and functionality that were first introduced or changed in each ServiceNow release.Test 1: Xanadu release (Delta Exam)Test 2: Washington DC releaseTest 3: Vancouver releaseTest 4: Utah releaseTest 5: Tokyo releaseTest 6: San Diego releaseTest 7: Rome releaseTest 8: Paris & Quebec releasesThe course is regularly updated to align with the latest ServiceNow release and exam changes.Exam ScopeIncident Management (25%)Problem Management (15%)Change and Release Management (25%)Service Portfolio Management (5%)Service Catalogue and Request Management (25%)Configuration Management Database (5%)Question Formats and ResponsesMultiple Choice (single answer)For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question. Multiple Select (select all that apply)For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses. Partial credit is not provided._____Disclaimer: This course is not affiliated with or endorsed by ServiceNow. ServiceNow® is a registered trademark of ServiceNow, Inc. All other trademarks are the property of their respective owners.
