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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-implementation-specialist-it-service-itsm-exams/
课程评论：没有评论
Coursera 上的 ServiceNow ITSM 实施专家认证考试的实践测试课程。 **课程概述:** 本课程旨在帮助您为 ServiceNow CIS-ITSM 认证考试做好准备，并加深您对 ServiceNow ITSM 应用的理解。我们的实践测试包含全面的试题，每道题都附有详细的答案解析、用于视觉学习的图表和屏幕截图。此外，我们还为每道题提供参考链接，方便您深入学习相关主题。 **课程内容涵盖:** * 事件管理 (Incident Management) * 问题管理 (Problem Management) * 变更和发布管理 (Change and Release Management) * 知识管理 (Knowledge Management) * 服务目录和请求管理 (Service Catalogue and Request Management) * 配置管理数据库 (Configuration Management Database - CMDB) 您将深入了解 ServiceNow ITSM 的基础应用功能、高级特性、用户和系统执行的操作、架构和安全性，以及集成能力。 **课程特色:** * 模拟真实考试环境，帮助您熟悉考试格式和结构。 * 课程内容会根据最新的 ServiceNow 版本和考试变更进行定期更新。 * 无论您是初学者还是已有 ServiceNow 经验，本课程都能提升您的知识和技能，为 CIS-ITSM 考试做好充分准备。 **请注意:** 本课程不应被视为官方学习或考试资料，仅用于实际主考试的练习。
Welcome to the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) Practice Tests course. This course is designed to help you prepare for the CIS-ITSM certification exam and enhance your understanding of the ServiceNow ITSM applications.Our practice tests offer a comprehensive set of questions, each with detailed answer explanations, diagrams, and screenshots for visual learning. We also provide a reference link for each question, allowing you to delve deeper into the topics.The course covers key areas such as Incident Management, Problem Management, Change and Release Management, Knowledge Management, Service Catalogue and Request Management, and Configuration Management Database. You'll gain insights into the baseline application functionality, advanced features, operations performed by users and the system, architecture and security, and integration capabilities.Our practice tests simulate the actual exam environment, helping you familiarize yourself with the exam format and structure. This course is regularly updated to align with the latest ServiceNow release and exam changes.Whether you're a beginner or have some experience with ServiceNow, this course will enhance your knowledge and skills, preparing you for the CIS-ITSM exam. Join us on this journey to unlock your potential and advance your career in IT Service Management.Please note that this course should not be considered official study or exam materials and should only be used to practice for the actual mainline exam
