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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-genai/
课程评论：没有评论
**课程名称：** 利用ServiceNow的下一代解决方案（GenAI） **课程概述：** 本课程旨在帮助您全面掌握ServiceNow革命性的生成式AI工具，深入了解如何利用AI驱动效率和创新。您将探索ServiceNow广泛的AI功能，从事件摘要到生成ServiceNow代码，从而自动化重复性任务，优化流程，并提升整体用户体验。 课程重点包括深入研究ServiceNow的GenAI能力，学习使用生成式AI创建知识库文章，以及运用AI优化工作流、改善服务交付和加速问题解决。 无论您是初学者还是经验丰富的用户，本课程都将通过实践演示、动手练习和实际案例，为您提供必要的技能和知识，将您的服务管理实践提升到新水平。 **重要提示：** 本课程与任何ServiceNow官方课程或ServiceNow合作伙伴无关。
Unlock the full potential of ServiceNow's revolutionary Generative AI tools. This course is designed to provide you with a deep understanding of how to harness the power of AI to drive efficiency and innovation in your organization's ServiceNow environment.Throughout the course, you will explore a wide range of AI-powered features and capabilities offered by ServiceNow, starting from Incident summarization and extending to generating ServiceNow code. By mastering these AI tools, you will learn how to automate repetitive tasks, streamline processes, and enhance the overall user experience within ServiceNow.One of the key focuses of this course is to help you dive deep into ServiceNow's GenAI capabilities. You will learn advanced techniques for creating knowledge base articles using Generative AI, allowing you to efficiently capture and share knowledge within your organization. Additionally, you will discover how to leverage AI to optimize workflows, improve service delivery, and accelerate problem resolution in ServiceNow.Whether you're a beginner looking to explore the potential of AI in ServiceNow or an experienced user seeking to enhance your skills, this course is for you. With a combination of practical demonstrations, hands-on exercises, and real-world examples, you will gain the skills and knowledge needed to take your service management practices to the next level.Join me on this journey to revolutionize the way you work with ServiceNow. Enroll now and unlock the transformative power of Generative AI in ServiceNow!This course is not affiliated with any official ServiceNow curriculum or ServiceNow partners.
