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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-csa-certified-system-administrator-practice-tests/
课程评论:没有评论
课程名称:基于场景的实践测试:ServiceNow系统管理员(CSA) 概述:最新更新(2025年3月):新增了与ServiceNow考试Xanadu版本一致的练习题。本课程旨在为“ServiceNow认证系统管理员(CSA)”考试做好充分准备,提供最全面的实践题集,包括详细的答案解释、图像、图表、屏幕截图和参考链接,均基于最新的ServiceNow版本。 考试目的:CSA考试认证您具备配置、实施和维护ServiceNow系统所需的技能和基本知识。 考试准备:考试问题基于官方ServiceNow培训材料和ServiceNow文档网站。本课程不应被视为官方的学习或考试材料,仅供用于主流考试的练习。 考试范围: 1. 平台概述与导航(7%) - ServiceNow平台概述 - 平台能力和服务 - ServiceNow实例 - Next Experience统一导航 2. 实例配置(11%) - 安装应用程序和插件 - 实例个性化/定制 - 平台中的常见用户界面 3. 协作应用程序配置(20%) - 列表、过滤器和标签 - 列表和表单结构 - 表单配置 - 表单模板和保存选项 - 高级表单配置 - 任务管理 - 视觉任务板(VTBs) - 可视化、仪表板和平台分析 - 通知 4. 自助服务与自动化(20%) - 知识管理 - 服务目录 - 工作流工作室 - 虚拟代理 5. 数据库管理(27%) - 数据架构应用/访问控制 - 数据导入 - CMDB和CSDM 6. 数据迁移与集成(15%) - UI策略 - 业务规则 - 系统更新集 - ServiceNow中的脚本 考试结构:考试包含约60道问题。每个问题都有多个可能的回答。考生应仔细审阅响应选项,选择最正确的答案。 - 单选题:针对每个单选题,至少有四个可能的响应,考生需选择最准确的一个。 - 多选题:针对每个多选题,至少有四个可能的响应,问题会说明应选择多少个响应。考生应选择所有准确回答问题的选项,多选题有两个或多个正确响应。 免责声明:本课程与ServiceNow没有关联或认可。ServiceNow®是ServiceNow, Inc.的注册商标,所有其他商标均为其各自所有者的财产。
Latest update (March 2025): Added new practice questions to align with the Xanadu version of the ServiceNow exam.Exam PurposePrepare for the 'ServiceNow Certified System Administrator (CSA)' exam with the most comprehensive set of practice questions with detailed answer explanations, images, diagrams, screenshots, and reference links, all built in the latest ServiceNow release!The CSA exam certifies you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance.Exam PreparationExam questions are based on official ServiceNow training materials and the ServiceNow documentation site. This course should not be considered an official study or exam material and should only be used to practice for the mainline exam.Exam ScopePlatform Overview and Navigation (7%)ServiceNow Platform OverviewPlatform capabilities and servicesThe ServiceNow InstanceNext Experience Unified NavigationInstance Configuration (11%)Installing applications and pluginsPersonalising/customising the instanceCommon user interfaces in the PlatformConfiguring Applications for Collaboration (20%)Lists, Filters, and TagsList and Form anatomyForm ConfigurationForm templates and saving optionsAdvanced Form ConfigurationTask ManagementVisual Task Boards (VTBs)Visualisations, Dashboards, and Platform AnalyticsNotificationsSelf-Service & Automation (20%)Knowledge ManagementService CatalogueWorkflow StudioVirtual AgentDatabase Management (27%)Data Schema Application/Access Control Importing DataCMDB and CSDMData Migration and Integration (15%)UI PoliciesBusiness RulesSystem update setsScripting in ServiceNowExam StructureThe exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer. Multiple Choice (single answer)For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question. Multiple Select (select all that apply)For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses._____Disclaimer: This course is not affiliated with or endorsed by ServiceNow. ServiceNow® is a registered trademark of ServiceNow, Inc. All other trademarks are the property of their respective owners.