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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-csa-certification-exam-questions/
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课程名称：ServiceNow系统管理员（CSA）模拟测试 - 2025年6月 课程概述： 该课程提供最新的模拟问题，涵盖温哥华版本发布后的相关内容，确保您能够掌握最新的更新。ServiceNow认证系统管理员（CSA）考试评估考生在有效配置和管理ServiceNow实例方面的技能。考试内容涉及多个主题，包括系统设置、用户界面定制、数据管理、流程自动化和报告生成。 课程包含全面的问题库，覆盖ServiceNow CSA考试大纲中的所有主题和目标，共有240道题目分为4套练习测试，每套测试包含60道问题，包括单选题和多选题。此外，我们还添加了30道场景基础的问题，模拟真实世界的场景，并将持续更新。 考试结构： 模拟考试由60道问题组成，时限为90分钟，包含两种题型：单选题和多选题。为模拟真实考试的环境，模拟测试的时间限制为90分钟，帮助考生适应考试时的压力和时间限制。完成测试后，考生将立即收到绩效反馈，包括正确答案、解释和额外信息的参考链接。 这些测试是评估您准备情况、建立信心并最大化成功通过实际认证考试机会的宝贵资源。 考试大纲： 1. 平台概述与导航（7%） - ServiceNow平台概述 - 平台能力与服务 - ServiceNow实例 - 下一代统一导航 2. 实例配置（11%） - 安装应用程序和插件 - 个性化/定制实例 - 平台中的常见用户界面 3. 配置协作应用程序（20%） - 列表、过滤器和标签 - 列表和表单结构 - 表单配置 - 表单模板和保存选项 - 高级表单配置 - 任务管理 - 可视任务板（VTB） - 报告、仪表盘和性能分析 - 通知 4. 自助服务与自动化（20%） - 知识管理 - 服务目录 - 流程设计师 - 虚拟代理 5. 数据库管理（27%） - 数据模式 - 应用程序/访问控制 - 数据导入 - CMDB及CSDM 6. 数据迁移与集成（15%） - UI策略 - 业务规则 - 系统更新集 - ServiceNow中的脚本 本课程将为考生提供全面的模拟测试和实用的学习支持，助力您顺利通过ServiceNow CSA认证考试。
Latest Update: Another set of mock questions has been added which will contain questions post vancouver release so that you are up to date with new release updates.Exam PurposeThe ServiceNow Certified System Administrator (CSA) exam assesses candidates' skills in effectively configuring and managing a ServiceNow instance. It includes various topics such as system setup, user interface customization, data management, process automation, and report generation.This course comprises a diverse range of questions covering all topics and objectives outlined in the ServiceNow CSA exam blueprint. There are 240 questions in 4 Practice tests with each test comprising of 60 questions which includes single-choice and multiple-select questions. We have also added scenario based questions which are continuously updated.We have added additional 30 scenerio based questions simulating real world scenerios, which we are updating continuosly.Exam StructureThe examination comprises sixty questions with a time limit of 90 minutes. There will two types of questions:Multiple Choice (single answer)Multiple Select (select all that apply)To replicate the real exam conditions, the mock test is timed for 90 mins. which comprises of 60 questions. This helps simulate the pressure and time constraints experienced during the actual exam.After completing the entire test, you will receive immediate feedback on the performance, including the correct answers with explanations and reference links for additional information.These tests will be a valuable resource for you to assess you readiness, build confidence, and maximize the chances of success on the actual certification exam.Exam Blueprint1- Platform Overview and Navigation (7%)ServiceNow Platform overviewPlatform capabilities and servicesThe ServiceNow InstanceNext Experience Unified Navigation2- Instance Configuration (11%)Installing applications and pluginsPersonalizing/customizing the instanceCommon user interfaces in the Platform3- Configuring Applications for Collaboration (20%)Lists, Filters, and TagsList and Form anatomyForm ConfigurationForm templates and saving optionsAdvanced Form ConfigurationTask ManagementVisual Task Boards (VTBs)Reporting, Dashboards, and Performance AnalyticsNotifications4- Self Service & Automation (20%)Knowledge ManagementService CatalogFlow DesignerVirtual Agent5- Database Management (27%)Data SchemaApplication/Access ControlImporting DataCMDB and CSDM6- Data Migration and Integration (15%)UI PoliciesBusiness RulesSystem update setsScripting in ServiceNow
