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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-cis-service-mapping-certification-practice-set/
课程评论：没有评论
**Coursera 课程总结：ServiceNow CIS-Service Mapping 认证练习集** **课程目标：** 本课程旨在为准备参加 ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) 考试的学员提供全面的练习支持。通过提供模拟真实场景的练习题，帮助学员掌握知识、技能和信心，以一次性通过 CIS-Service Mapping 考试。 **核心内容：** 课程内容严格遵循最新的 ServiceNow 考试蓝图，涵盖以下关键主题： 1. **Service Mapping 模式设计 (30%)** * 模式设计器（调试、步骤、临时变量、命令行控制台） * 操作（匹配、解析变量、解析文件、解析策略） * 脚本编写（WMI、SSH、Regex、命令行、SNMP） * 应用程序识别和连接部分（模式、识别和连接部分、故障排除） 2. **Service Mapping 配置 (20%)** * 设置和配置（配置文件、调优、应用程序、IP 范围、MID Server、图标） * 服务配置（入口点、CI 类型、凭证、服务地图、计划、服务组、技术服务、服务创建） * Service Mapping 流程（流程、故障排除、Discovery 日志） 3. **Discovery 配置 (15%)** * Discovery 设置和配置（行为、集群、IP 服务、计划、MID Server） * Discovery 流程（PCIE 阶段、ECC 队列、状态、发现设备） * Discovery 故障排除（Discovery 错误、身份验证错误、重复项、凭证） 4. **机器学习 (10%)** * Service Mapping 方法（Service Mapping 方法指导） * ML 驱动的映射（Service Mapping Workspace、实施、映射服务候选） 5. **配置管理数据库 (CMDB) (15%)** * CI 类管理（CMDB Health Dashboard、CI Class Manager、CMDB 表、重新分类、CMDB 关系） * CMDB 识别和协调（识别规则、协调规则、数据源优先级规则、CMDB 去重任务） 6. **Service Mapping 项目准备 (10%)** * 范围界定（服务定义、共享服务、许可、支持的应用程序） * 规划（实施技能集、MID Server 要求、实施要求、安全要求） * IT 运营化（可衡量的 KPI 改进、Service Mapping 的优势、Service Mapping 的用例） **考试结构：** * **考试时长：** 90 分钟 * **题目数量：** 60 道题 **课程特色：** * **权威性：** 练习题紧密围绕最新的 CIS-SM 考试蓝图。 * **全面性：** 涵盖 Service Mapping 的各个关键领域。 * **指导性：** 每道习题后都附有详细的解释，帮助理解正确答案和核心概念。 * **时效性：** 课程内容会根据 ServiceNow 的最新考试趋势和更新进行定期调整。 **学习建议：** 无论您是刚刚开始认证之旅，还是在考前进行复习，本练习集都能帮助您识别优势和需要改进的领域。通过本课程的学习，离成为认证的 ServiceNow Service Mapping 实施专家更近一步。
Are you preparing for the ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam? This course is designed to be your ultimate practice companion. With a curated set of realistic practice questions, this course provides you with the knowledge, skills, and confidence you need to pass the CIS-Service Mapping exam on your first try.Inside, you'll find comprehensive practice tests aligned with the latest ServiceNow exam blueprint. Each question is followed by a detailed explanation, helping you understand the correct answer and reinforcing the core Service Mapping concepts that the exam tests. You'll gain clarity on key areas such as:Service Mapping fundamentalsPattern design and troubleshootingDiscovery and CMDB integrationApplication and infrastructure mappingMID Servers and credentialsData management and CI identificationExam Scope:-1. Service Mapping Pattern Design(30%)Pattern Designer (Debug, Steps, Temp variables, Command Line Console)Operations (Match, Parse variable, Parse file, Parsing strategies)Scripting (WMI, SSH, Regex, Command Line, SNMP)Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)2. Service Mapping Configuration(20%)Setup and Configuration (Configuration files, Tuning, Applications, IP ranges, MID Servers, Icons)Service Configuration (Entry points, CI Types, Credentials, Service Maps, Schedules, Service Groups, Technical Services, Service creation)Service Mapping Process Flow (Process flow, Troubleshooting, Discovery Log)3. Discovery Configuration(15%)Discovery Setup and Config (Behaviors, Clusters, IP Services, Schedules, MID Servers)Discovery Process Flow (PCIE Phases, ECC Queue, Status, Discovered Device)Discovery Troubleshooting (Discovery Errors, Authentication Errors, Duplicates, Credentials)4. Machine Learning(10%)Service Mapping Methods (Guidance on Service Mapping Methods)ML Powered Mapping (Service Mapping Workspace, Implementation, Mapping Service Candidates)5. Configuration Management Database(15%)CI Class Management (CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)CMDB Identification and Reconciliation (Identification Rules, Reconciliation Rules, Datasource Precedence Rules, CMDB De-duplication Tasks)6. Service Mapping Engagement Readiness(10%)Scoping (Service definition, Shared services, Licensing, Supported Applications)Planning (Implementation Skill Sets, MID Server Requirements, Implementation Requirements, Security Requirements)Operationalizing IT (Measurable KPI improvements, Service Mapping Benefits, Service Mapping Use Cases)Exam Structure:-Exam Duration:-The exam duration is 90 minutes.Number of Items:-The exam consists of 60 questions.This course is regularly updated to reflect current exam trends and updates from ServiceNow. Whether you're just starting your certification journey or brushing up before test day, these practice sets will help highlight your strengths and uncover areas needing improvement.Take this practice course today and get one step closer to becoming a certified ServiceNow Implementation Specialist in Service Mapping.
