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所在平台: Udemy |
课程主页: https://www.udemy.com/course/servicenow-certified-system-administrator-test-g/
课程评论：没有评论
课程名称：ServiceNow认证系统管理员测试 课程概述： ServiceNow认证系统管理员认证旨在验证个人有效管理和配置ServiceNow平台的能力。该证书专为负责管理和维护ServiceNow实例的IT专业人士设计，包括配置工作流、管理用户和自定义系统设置。 认证要求： 要获得此认证，考生必须通过ServiceNow认证系统管理员考试，该考试评估他们在平台关键方面的熟练程度。考试内容涵盖多个领域，包括： 1. 用户界面与导航：理解ServiceNow的用户界面、表单和列表，并高效导航应用程序和模块。 2. 配置与自定义：修改表单、字段和列表，配置系统属性并使用字典。 3. 配置管理数据库（CMDB）与数据管理：管理CMDB并导入数据，理解配置项之间的关系。 4. 事件、问题与变更管理：管理IT服务管理（ITSM）流程，配置和使用事件、问题和变更模块。 5. 工作流与自动化：创建和编辑工作流，利用业务规则和流程设计器等自动化工具。 6. 报告与仪表板：设计自定义报告并构建交互式仪表板。 7. 用户管理与安全：管理用户、角色和群组，设置访问控制和安全规则。 8. 集成与API：了解ServiceNow的集成能力和API基础知识。 考试详情： - 问题数量：60个 - 考试时长：90分钟 - 通过分数：70%（至少42个正确答案） - 考试通过在线监考系统进行，知识测试基于ServiceNow官方网站提供的考试蓝图。 备考建议： 1. 培训课程：报名参加ServiceNow基础培训，以获得该平台的实际操作知识。 2. 实践操作：在ServiceNow个人开发实例中花时间，积累实际经验。 3. 考试蓝图与文档：学习官方考试蓝图，了解主题分解，查阅ServiceNow的产品文档。 4. 模拟测试：参加样题或模拟考试，以评估自身准备情况。 认证有效期： 该认证有效期为两年。续期要求通过再认证考试或完成继续教育要求。 获得ServiceNow认证系统管理员证书表明您在管理ServiceNow方面的专业能力，从而提升在IT服务管理和管理领域的职业前景。
ServiceNow Certified System Administrator Certification OverviewThe ServiceNow Certified System Administrator certification validates an individual's ability to manage and configure the ServiceNow platform effectively. This credential is designed for IT professionals tasked with administering and maintaining ServiceNow instances, including configuring workflows, managing users, and customizing system settings.Certification RequirementsTo earn this certification, candidates must pass the ServiceNow Certified System Administrator Exam, which evaluates their proficiency in key aspects of the platform. The exam assesses knowledge across several areas, including:User Interface & NavigationUnderstanding ServiceNow's user interface, forms, and lists.Efficiently navigating through applications and modules.Configuration & CustomizationModifying forms, fields, and lists.Configuring system properties and using dictionaries.CMDB & Data ManagementManaging the Configuration Management Database (CMDB) and importing data.Understanding relationships between configuration items (CIs).Incident, Problem & Change ManagementManaging IT service management (ITSM) processes.Configuring and using incident, problem, and change modules.Workflows & AutomationCreating and editing workflows.Leveraging automation tools like Business Rules and Flow Designer.Reporting & DashboardsDesigning custom reports and building interactive dashboards.User Administration & SecurityManaging users, roles, and groups.Setting up access controls and security rules.Integrations & APIsBasic knowledge of ServiceNow integration capabilities and APIs.Exam DetailsNumber of Questions: 60Duration: 90 minutesPassing Score: 70% (minimum 42 correct answers).The exam is administered through an online proctored system and tests knowledge based on the ServiceNow Certified System Administrator Exam Blueprint available on the ServiceNow website.Preparation TipsTraining CoursesEnroll in the ServiceNow Fundamentals Training to gain practical knowledge of the platform.Hands-On PracticeSpend time working in a ServiceNow personal developer instance to get real-world experience.Exam Blueprint & DocumentationStudy the official exam blueprint for a breakdown of topics.Review ServiceNow's product documentation.Practice TestsTake sample exams or mock tests to assess your readiness.Certification ValidityThe certification is valid for two years.Renewal requires passing a recertification exam or completing continuing education requirements.Achieving the ServiceNow Certified System Administrator credential demonstrates your expertise in managing ServiceNow, enhancing your career prospects in IT service management and administration.
