|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/searching-and-finding-in-jira/
课程评论：没有评论
课程名称：掌握Jira搜索与Jira查询语言（JQL） 课程概述：在Atlassian的Jira工单系统中寻找工单可能会让人沮丧，但通过这门课程，你将能够轻松应对。该课程面向各个技能水平的学生，从完全新手到经验丰富的专业人士，包括项目经理、开发人员、支持桌代理等。适用于任何版本的Jira，包括Cloud、Service Management、Data Center、Server和Software等。课程包含大量实践学习机会，学生可以使用自己的免费Jira实例进行实验和探索。 学习内容： - 课程将传授如何在Jira中进行搜索的背景知识，包括筛选权限和工单可见性等主题，并讨论如何使保存的搜索更有用的附加功能，如订阅。 - 学习基本搜索功能，这是一种快速查找工单的有效方法，包括如何添加或删除搜索字段以及更改数据显示的列。 - 深入学习Jira查询语言（JQL），掌握如何根据几乎任何标准寻找工单，学习Jira操作符（如大于、小于）及关键词（如“IN”、“AND”、“OR”），并通过现场示例进行实践。 - 理解JQL中的文本搜索和日期使用，以及多种有助于简化搜索的函数。 - 学习如何利用Jira仪表板可视化搜索结果，包括常见的小工具、仪表板布局及如何与团队分享仪表板。 课程中的测验将帮助你巩固知识，提升解决搜索请求的能力。 课程优势： - 避免沮丧：轻松找到工单将大大改善你的Jira体验。 - 快速定位相关工单：使用JQL可以更快速地找到特定工单，提高工作效率。 - 分享信息：仪表板和保存的过滤器将帮助你轻松与团队共享信息。 课程适合人群： - 软件工程师：可以快速追踪负责的工单，获取关键信息。 - 项目经理/敏捷教练：能够快速排序和查找工单，以提供更新和管理工作。 - 产品经理：快速定位特定工单，有效管理待办事项。 - 支持代理：轻松找到相似工单，帮助解决请求。 - 数据分析师：挖掘历史工单以识别趋势和研究。 - 所有使用Jira的人：能理解搜索工作原理带来的益处。 期待在课程中见到你，祝你在Jira的使用中取得成功！
Finding tickets in Atlassian's Jira ticketing systems (Jira Software or JIra Service Management) can be frustrating. But it doesn't have to be!This course is built for students of all skill levels, from completely new beginners to Jira to seasoned veterans, and for any type of job including Project Managers, developers, support desk agents and more. It applies to ANY version of Jira, including Cloud, Service Management, Data Center, Server, Software, Work Management and more.This course includes a lot of hands-on learning opportunities by using your own free Jira instance. This will let you easily follow along and experiment with your own searching.What will you learn?This course covers background information about searching in Jira, including topics like filter permissions and ticket visibility. Additional features, like subscriptions are discussed to help make your saved searches even more useful for your team. I'll even teach your some tricks to quickly share searches without having to save them.Next you learn about the basic search feature, which (despite the name) is a great way to quickly search for, and find tickets. You'll learn how to add or remove fields from your search and change which columns of data are visible.While basic search is powerful, it does have its limitations, which is where Jira Query Language, or JQL comes in. You'll learn how to use this powerful tool to find tickets based on almost any criteria. You'll learn how to use Jira's operators, like greater than, less than and more. We'll cover JQL's keywords, like "IN", "AND" and "OR", and walk through live examples of using them all. You'll learn how to search for text, and why it's different than other fields, as well as how to use dates in JQL.JQL also has a number of functions to help make your searching easier. We'll cover a range of functions, including ones that will help you find tickets based on SLA status, manage tickets in sprints and more.Last, we'll cover Jira dashboards, and how they help you visualize your search results. We'll look at common gadgets, dashboard layouts and sharing dashboards with your team.Throughout the course you'll test your knowledge with some quizzes. These are designed to get you thinking through how to solve common requests in search, and to better understand how it all comes together.Why should you take this course?Avoid frustration - Being able to easily find tickets will remove a LOT of frustration from your Jira experience.Easily find relevant tickets - Using JQL will make it significantly easier to locate specific tickets, speeding up your overall process.Share information - Dashboards and saved filters will help you easily share information with your teamWho is this course for?Software Engineers - Engineers will benefit by being able to quickly track down tickets they are responsible for, or find critical information more quickly.Project Managers / Scrum Masters - PM's benefit by being able to quickly sort and find tickets to provide updates, manage incoming work and share information.Product Owners - PO's will learn how to quickly, and easily, locate specific tickets so they can more effectively manage their backlog.Support Agents - Locating similar tickets easily will help answer incoming requests, and being able to reference others work speeds up solving issues.Analysts - Pulling up historic tickets to identify trends and research is very beneficial.Anyone else who uses Jira - Everyone using Jira can benefit from understanding how searching works.I'm looking forward to seeing you in the course, and happy Jira-ing!
