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所在平台: Udemy |
课程主页: https://www.udemy.com/course/sap-qm-training-sap-qm-certification-videos/
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课程名称：SAP质量管理 - SAP QM - 培训课程 课程概述： SAP质量管理（QM）是物流功能的重要组成部分，在SAP系统中与材料管理（MM）、设备维护（PM）和生产计划（PP）等互补组件完全集成。质量管理在仓库中至关重要，负责检查到货材料以及制造过程中在制品和成品的质量。在此课程中，您将了解质量管理的基本功能，包括规划、通知和检查三大方面。 课程内容： 1. **规划功能**： 质量检验计划定义了如何对物品进行检验，包括检验的特征和所需的测试设备。该计划是质量管理规划过程的重要组成部分，规定了每个操作中需检验的特征。 2. **通知功能**： 质量通知用于记录产品中发现的问题，无论是客户对贵公司生产的产品提出的，还是贵公司对供应商产品的反馈。通知还可以用于内部报告生产线或设施内的质量问题。 3. **检验功能**： 质量检验是质量部门根据检验计划对物品进行的实际检查。检验批次可以手动或自动创建，通常由物料移动事件触发。检验结果将记录每个检验特征，完成检验后，质量部门将决定材料的接受与否。 4. **报告功能**： SAP为质量管理团队提供了若干报告，例如材料缺陷报告、供应商缺陷报告和客户缺陷报告，帮助识别经常出现缺陷的供应商和提高客户满意度。 通过本课程，学员将深入理解SAP质量管理模块的功能，掌握如何有效规划和执行质量检验，以保证生产和服务的高质量标准。
Introduction to SAP Quality Management (QM)Quality Management (QM) is an integral part of the logistics function and within the SAP system it is fully integrated with complementary components including Materials Management (MM), Plant Maintenance (PM), and Production Planning (PP). Quality management is important to the warehouse, inspecting incoming material as it arrives at the facility and for manufacturing operations, where the quality of in-process items are checked during manufacturing process and finished goods are inspected before they reach the warehouse. Quality Management ComponentsThe QM module covers three distinct areas of planning, notifications and inspections. The quality planning function allows your quality department to plan inspections for goods receipts from vendors and production, work in process and stock transfers. A quality notification can be used to request action to be taken by the quality department. This may be to review an internal problem, an issue with items from a vendor or a customer complaint. The quality inspection is the physical inspection using specifications defined in quality planning.PlanningIn SAP the quality inspection plans defines how an item is to be inspected. The plan also establishes how the inspection is to take place, the item characteristics to be inspected and all the required test equipment that is needed for the inspection.The inspection plan is an important part of the QM planning process. The plan defines which characteristics of the item are to be inspected in each operation and what kind of test equipment is required for the inspection. NotificationsThe quality notification records a problem that is either identified by a customer against a product that is produced by your company, or by your company against the product of a vendor. A notification can also be raised internally to report a quality issue that has arisen on the production line or somewhere at the facility. You can assign a quality notification to an existing QM order to create a new order for the specific notification.InspectionsA quality inspection occurs when someone in the quality department inspects an item as determined by the inspection planning functionality. An inspection is based on one or more inspection lots, where a lot is a request to inspect a specific item. Inspection lots can be created manually by a user or automatically by the SAP system. There are a number of events that can trigger an automatic inspection lot. Most inspection lots are automatically triggered by a movement of materials, such as a goods receipt or a goods issue. But other events like the creation or release of a production order, the creation of deliveries or a transfer of stock in the warehouse.The inspection lot functionality allows an inspection of a product in the warehouse. The product can be a finished product, a raw material, or a piece of equipment that is used in the facility. When an inspection is performed the results of the inspection should be recorded for each of the inspection characteristics. The inspection lot can be accepted as being within tolerance or can be rejected if the inspection finds that the results do not reach the prescribed specification for a certain characteristic.When the inspection is complete for the inspection lot, a usage decision can be made as to whether the material can be accepted or rejected. After the quality department has made a usage decision the inspection is technically closed.ReportingSAP provides a number of reports for the quality management team. The material defects report can show the number of times an item has been in a defect status. The vendor defect report shows the frequency of failed material by vendor. By examining inspection lots for goods receipts, a quality department can highlight vendors who are supplying goods that frequently fail inspection. The customer defect report shows the defects that were found on inspections for outbound deliveries. This is important as it can help get defects resolved which will improve customer satisfaction and customer service.
