|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/sap-customer-master-usage-for-order-to-cash-processes/
课程评论：没有评论
**课程名称：** SAP客户主数据在订单到收款流程中的应用 **课程概述：** 本课程旨在帮助学员深入理解如何利用SAP客户主数据应用来管理客户信息，从而优化订单到收款（Order-to-Cash）及其他相关业务流程。 **课程内容重点：** * **理解客户主数据对订单到收款流程的支撑作用：** 学习优化的客户主数据如何支持高效的订单到收款流程以及相关的业务。 * **SAP ECC客户主数据的导航与使用：** 熟悉SAP ECC客户主数据中众多的屏幕和字段，了解数据的来源及其在订单到收款流程中的实际应用。 * **客户主数据的操作与变更追踪：** 掌握如何显示、创建、更改客户主数据字段，并能有效追踪数据变更。 * **业务伙伴的设置与使用：** 了解业务伙伴（Business Partner）的概念、设置和应用。 * **客户主数据不同数据视图的理解：** 区分通用数据（General Data）、销售数据（Sales Data）和公司代码数据（Company Code Data）之间的差异。 * **客户主数据报告与分析：** 学习如何进行客户主数据报告和分析。 * **故障排除技巧：** 掌握处理客户主数据相关的错误和数据缺失等问题的常用方法。 * **其他相关主题。** **学员将获得的关键技能：** * **客户数据映射能力：** 能够对客户数据进行有效映射，这对于参与新的SAP项目或新业务单元的推出至关重要。 * **客户管理实施能力：** 具备在大型复杂组织中实施客户管理业务的能力。 * **客户类型识别与流程区分：** 能够识别不同类型的客户，并针对每种客户类型设计和应用不同的处理流程。 * **优化客户主数据设计：** 能够设计一套优化的客户主数据，以实现与订单到收款流程的高效集成，确保数据的准确性和可管理性。 * **与技术人员协作能力：** 理解与配置相关的字段选项，并能与技术人员有效协作以实施客户主数据相关的更改。 **期待在课程中见到您！**
Upon completing this course, students will have a strong understanding of managing customer data using the SAP customer master application. This includes:Understanding how an optimized customer master supports an optimized order-to-cash process, as well as related business processes,Accessing & navigating the many screens and fields in the SAP ECC Customer Master, Understanding where the data comes from and how it's used in the order-to-cash process,Displaying, creating, changing field data and easily tracking changes in the customer master,Business partner setup and usage,Differences between the General Data, Sales Data & Company Code Data,Customer Master reporting & analysis, How to troubleshooting issues such as errors and missing dataMany other related topicsStudents will also gain good skills at: Mapping customer data, which is critical for topics like engaging in a new SAP project or new business unit rollout.Implementing a customer management business within large and complex organizations.Recognizing different customers types and how to differentiate the process needed for each. How to design an optimal customer master for order-to-cash integration that is accurate and can be managed efficiently.How to understand options for fields related to configuration and how to work with technical personnel to implement changes. Looking forward to seeing you in the course!
