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所在平台: Udemy |
课程主页: https://www.udemy.com/course/sap-crm-sap-netweaver/
课程评论：没有评论
SAP CRM 7.2 课程总结 本课程基于SAP S/4 HANA系统中的SAP CRM 7.2，全面介绍了SAP CRM系统的核心概念和业务角色。无论您是希望在市场营销、销售、客户服务中心还是渠道管理领域工作的专业人士，本课程都将为您打下坚实基础。 **课程亮点：** * **面向广泛的业务角色：** * **市场营销专业人士：** 学习如何创建客户活动（campaigns）和客户细分（customer segments）。 * **销售专业人士：** 掌握销售交易（sales transactions）的创建方法。 * **交互中心客服人员：** 了解如何解决客户投诉和问题。 * **渠道经理：** 学习如何创建销售线索（leads）。 * **基础技能覆盖：** 熟悉SAP CRM系统的基本导航和个性化设置。 * **职业发展助力：** 帮助您理解在SAP CRM环境中不同业务伙伴（business partners）所扮演的角色，为您的SAP CRM职业生涯奠定基础。 * **概念清晰透彻：** 课程旨在以清晰易懂的方式讲解每个业务角色的核心概念，确保您概念理解无误。 * **持续支持：** 尽管课程涵盖了所有主要角色，但如需进一步帮助，讲师乐于提供信息支持。 **免责声明：** SAP是SAP AG在德国及其他国家/地区的注册商标。本课程不提供SAP系统的访问权限。SAP NetWeaver的访问权限需要购买许可或在SAP客户公司工作。 通过本课程的学习，您将能够自信地胜任 SAP CRM 相关的各类工作。
This course is designed on the concept of SAP CRM 7.2 by SAP S/4 HANA system in SAP Netweaver. This course will benefit any person who wants to work in any SAP CRM business role whether it a marketing professional who wants to create campaigns and customer segments or a sales professional who wants to create sales transactions or an agent who works in an interaction center and solves customers complains and problems or a channel manager who create leads. Besides this, it will also cover the basic navigation and personalization of the SAP CRM system. If you want to start your career in a company that runs SAP Customer Relationship Management, then this course will benefit you in learning the roles performed by different business partners. By the end of this course, you will be confident enough to perform a job in any SAP CRM role. In SAP CRM, I will teach you different business roles. Throughout the whole course, my intention is to clear your concepts about each role in the best possible way. Although, I have covered all major roles but if you need any further help, please feel free to message me and I will try my best to update you with information.*Disclaimer*SAP is a registered trademark of SAP AG in Germany and many other countries. Neither Udemy nor I am authorized to provide SAP Access. SAP Netweaver URL access can be provided to you if you purchase a license or work under a company that is a SAP client.
