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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforcebusinessanalyst/
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课程名称：《完整的Salesforce认证业务分析师课程》 课程概述： 在2022年7月11日Salesforce认证业务分析师认证首次发布时，我便成功获得了该认证！现在，我想教您如何顺利通过这一认证考试。您将成为获得Salesforce最新认证的首批人之一——Salesforce认证业务分析师考试。在本课程中，我将全面支持您通过认证考试的准备工作。Salesforce业务分析师负责理解业务需求、捕捉需求，并与利益相关者合作，开发推动业务改善的Salesforce解决方案。 我在Salesforce平台上工作了十多年，并且在过去七年中教授Salesforce在线课程。实际上，我是全球最畅销的Salesforce讲师。本课程结构依据Salesforce认证业务分析师认证考试指南设计，包含了考试指南中六个知识领域的各个独立部分，包括： - 客户发现 - 与利益相关者的协作 - 商业流程映射 - 需求收集 - 用户故事 - 用户接受 我提供现实世界的场景以及大量资源和实践经验，以帮助您学习考试的所有学习目标。 重要提示：报考Salesforce认证业务分析师考试不需要持有任何Salesforce认证——这意味着您可以将其作为您的第一张Salesforce认证！ 完成本课程后，您将获得以下知识： - 熟悉Salesforce实施生命周期。 - 理解Salesforce环境最佳实践。 - 在特定行业环境中获得实践经验。 - 掌握促进和文档技巧。 您将获得以下技能： - 根据关键利益相关者规划发现活动。 - 映射业务流程，获取需求和撰写用户故事。 - 当与各级业务和技术利益相关者合作时，展示有效的书面和口头沟通技巧。 - 运用强大的分析和解决问题能力。 您将具备以下能力： - 自如运用多种影响和沟通风格，有效地与不同受众互动，最大化影响力。 - 成为关键利益相关者的可信顾问。 - 将复杂的商业流程分解为可管理的步骤。 - 作为解决方案设计的一部分，评估和推荐Salesforce功能。 请注意，报考此考试的候选人不需掌握以下内容： - 变更管理 - 项目管理 - ROI构建 - 自定义代码开发 - 技术解决方案设计 - 工具的持续管理、产品所有权 - 法律和合规问题 Salesforce认证业务分析师候选人的典型职位包括： - 业务分析师 - 顾问 - 业务系统分析师 - 产品负责人 - 平台经理 - CRM经理 - 商业流程专家 - 商务运营 - Salesforce管理员 - 商业卓越领导者 立即开始您获取Salesforce业务分析师认证的旅程吧！
I attained the Salesforce Certified Business Analyst Certification on the first day of its release to the public - July 11, 2022! Now I want to teach you how to pass this certification as well.Be one of the first to attain Salesforce's newest certification - the Salesforce Certified Business Analyst exam. In this course, I fully prepare you for this certification exam.Salesforce Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.I have worked professionally on the Salesforce platform over the past decade, and have taught Salesforce online for over seven years. In fact, I am the best-selling Salesforce instructor in the world.I have structured this course after the Salesforce Certified Business Analyst Certification Exam Guide. You will find individual sections devoted to each of the six knowledge areas of the exam guide, which include:Customer DiscoveryCollaboration with StakeholdersBusiness Process MappingRequirementsUser StoriesUser AcceptanceI provide you with real-world scenarios and ample resources and hands-on experience to learn all of the learning objectives on the exam.NOTE: To register for the Salesforce Certified Business Analyst Exam, you are not required to hold any Salesforce Certifications. That's right - there are no pre-requisites for this exam - so this can now be your first Salesforce Certification!By the end of this course, you should attain the following knowledge:Familiar with the Salesforce implementation lifecycle.Understand Salesforce environment best practices.Gain experience in a given industry environment.Understand facilitation and documentation techniques.By the end of this course, you should attain the following skills:Plan discovery activities based on key stakeholders.Map business processes, elicit requirements and write user stories.Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.Apply strong analytical and problem-solving skills.By the end of this course, you should possess the following abilities:Move easily between a wide variety of influencing and communication styles to engage effectively with diverse audiences and maximize impact.Become a trusted advisor with key stakeholders.Break down complex business processes into manageable steps.Evaluate and recommend Salesforce features as part of solution design.Please note that a candidate for this exam is not expected to know or do the following:Change managementManaging projectBuilding ROIDeveloping custom codeDesigning technical solutionOngoing administration of tools, product ownershipLegal and compliance issuesTypical job roles of a Salesforce Certified Business Analyst candidate may include:Business AnalystConsultantBusiness Systems AnalystProduct OwnerPlatform ManagerCRM ManagerBusiness Process SpecialistBusiness OperationsSalesforce AdministratorBusiness Excellence LeaderGet started today toward attaining your Salesforce Business Analyst Certification!
