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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-training-and-implementation-made-easy/
课程评论：没有评论
**Salesforce 培训与实施轻松上手 Coursera 课程总结** 本课程专为希望设计内部 Salesforce 培训计划以提升员工绩效的任何人而设。根据Burning Glass Technologies的劳动力技术分析公司的数据，Salesforce 是仅次于Microsoft Office套件的第七大最受欢迎的软件技能，其普及程度甚至超过了Python、.Net和C++等IT领域的骨干技术，并与Adobe Photoshop等常用应用程序并驾齐驱。 每年，企业都会花费数千美元聘请Salesforce顾问来培训员工进行数据录入、运行报告和构建仪表板。然而，在使用Salesforce的管理者中，高达25%的时间被用于填补员工的技能差距，而非用于管理以优化绩效。 **本课程特别适合以下人群：** * 负责解决直接下属Salesforce问题的管理者 * 负责新员工入职的人力资源经理 * 负责将其他CRM系统迁移到Salesforce的组织内部培训师 本课程内容基于丰富的实际工作经验和Warren作为ADM201认证数据专家的资格。讲师本人日常使用Salesforce来驱动组织绩效，并乐于分享其知识和专业技能。 **课程结束后，您将能够：** 1. 遵循八个简单步骤，从零开始设计和执行培训计划。 2. 利用提供的课程和教学计划，教授员工如何编辑和录入Salesforce数据。 3. 通过实际案例和请求，指导员工如何运行报告。 4. 通过一个实践项目，提升员工对仪表板的认知和应用能力。 5. 运用有效的工具和练习来评估学习效果。 讲师将在整个课程中提供支持，助力您掌握这些技能。准备好培训他人使用Salesforce了吗？点击“立即学习此课程”即可开始！
** This course is perfect for anyone wanting to design an in-house Salesforce training program to empower employees to perform better.** ** ACCORDING TO BURNING GLASS TECHNOLOGIES, a labor technologies analysis firm: "Setting aside the near-universal Microsoft Office suite, Salesforce is now the 7th most in-demand software skill...putting Salesforce demand ahead of IT stalwarts such as Python,.Net, and C++, and in line with commonly used applications such as Adobe Photoshop"** Every year, companies spend thousands of dollars on Salesforce consultants to train employees to input data, run reports and build dashboards. Managers using Salesforce spend up to 25% of their time filling skill gaps in employees and not on managing for optimal performance. This course is perfect for: -Managers who are responsible for trouble shooting Salesforce issues with direct reports -Human resource managers who onboard new employees -Existing trainers in the organisation who are tasked with migrating from another CRM system to Salesforce. The contents of this course are all based on our work experience and Warren's qualification as a ADM201 Certified Data Associate. I use Sales force on a daily basis to drive organizational performance. And now, I want to share my knowledge and expertise with you. By the end of this course you will know and be able to do the following: 1. Follow eight simple steps to design and execute a training program from scratch. 2. Use the provided curriculum and lesson plan to teach editing and inputting Salesforce data. 3. Teach employees how to run reports using scenarios and requests. 4. Advance employee knowledge of dashboards with a practical project. 5. Assess learning with helpful tools and exercises. I will work with you throughout the course to support your journey to mastery! Ready to train others to use Salesforce? Click "Take this course now" to get started! -------------------------------------
