|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-service-cloud-consultant-certification/
课程评论：没有评论
课程名称：Salesforce服务云顾问认证 课程概述：Salesforce服务云顾问认证课程旨在帮助有意成为认证Salesforce服务云顾问的学员，学习全球咨询师所遵循的各种行业实践。课程将引导学员了解Salesforce Lightning中的各种自定义功能，并涵盖如何在Lightning中实施一些常见的业务场景，以便学员能够获得一些真实业务案例的实际操作经验。 关于认证：Salesforce认证服务云顾问项目为在客户面对面的角色中实施Salesforce服务云解决方案的顾问设计。目标受众应具备Salesforce应用程序管理和配置的相关经验，并通过Salesforce认证管理员考试来予以证明。Salesforce认证服务云顾问能够成功设计和实施满足客户业务需求的服务云解决方案，这些解决方案是可维护和可扩展的，并且有助于长期客户成功。 课程特点：课程内容简洁明了，确保涵盖考试指南中所有相关信息。Salesforce服务云顾问认证课程将帮助现有管理员成功设计和实施可维护和可扩展的服务云解决方案，以促进长期客户成功。 结课成果：完成课程后，学员将掌握和实践Lightning平台中可以进行的各种自定义功能，具备参与Salesforce服务云顾问认证的知识基础。祝学习愉快！
The Salesforce Service Cloud Consultant Certification Course is for students who are interested in becoming a certified Salesforce Service Cloud consultant and to Learn about various industry practices which are followed globally by consultants. The course will take you through various customization's possible in salesforce lightning. The course also covers how to implement some of the commonly used business scenarios in lightning so that students can have a hands-on experience of some real business use cases.About the Certification: The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.The course is made very concisely keeping in mind that all the relevant information mentioned in the exam guide is covered. The Salesforce Service Cloud Consultant Certification course will help the existing admins to successfully design and implement maintainable and scalable Service Cloud solutions that contribute to long-term customer success.At the end of course you will have knowledge and hands on experience on various customization's that can be done in the lightning platform which is needed to take up the Salesforce Service Cloud Consultant Certification. Happy Learning!!
