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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-sales-representative-exam-prep-questions/
课程评论：没有评论
**课程名称：** Salesforce 销售代表考试备考 **机构：** CertCraft Institute **课程概述：** CertCraft Institute 提供的 Salesforce 销售代表认证课程旨在帮助学习者掌握从销售线索发现、客户互动、交易促成到售后跟进的整个销售周期内的实用知识。本课程与 Salesforce 官方认证考试紧密结合，重点关注以客户为中心的销售策略、销售流程管理和跨部门协作。学习者将掌握运用成熟的销售方法，并能更有效地利用 Salesforce 工具来管理销售线索、商机和客户关系。 **适合人群：** * 从事销售工作，并希望运用结构化销售技巧的专业人士。 * 需要支持客户互动、潜在客户开发、交易策略和长期价值维护的人员。 * 使用 Salesforce 管理销售流程和客户关系的人员。 * 正准备参加 Salesforce 销售代表认证考试的考生。 **推荐背景：** * 具备 6 个月到 3 年销售代表工作经验。 **您将学到：** * 引导销售线索的发现和研究，制定个性化的销售计划。 * 在销售周期的每个阶段有效地与客户互动。 * 呈现解决方案、处理异议，并在交易结束时获得客户承诺。 * 跟踪销售流程活动，运用预测性洞察，并为客户成功做出贡献。 * 掌握沟通技巧、客户账户规划、价值销售和时间管理等关键销售技能。 **关于认证考试：** * **考试名称：** Salesforce 销售代表认证考试 (Salesforce Certified Sales Representative Exam) * **考试形式：** 60 道选择题 + 最多 5 道未计分题目 * **考试时长：** 105 分钟 * **通过分数：** 70% * **版本：** 基于 Winter '24 版本 * **注册费用：** 200 美元 (外加适用税费) * **重考费用：** 100 美元 (外加适用税费) * **考试地点：** 在线或指定的考试中心 (需监考) * **参考资料：** 不允许携带任何参考资料 (闭卷考试) * **前提条件：** 无 * **注意：** 考试中可能包含一些未计分的题目，用于测试未来内容，这些题目不影响您的最终得分。
Salesforce Certified Sales RepresentativeOffered by CertCraft InstituteThe Salesforce Certified Sales Representative course from CertCraft Institute prepares learners to demonstrate practical knowledge across the entire sales cycle-from discovery and engagement to closing and post-sale follow-up. This course is aligned with the official Salesforce certification exam and focuses on customer-centered selling strategies, pipeline management, and cross-functional collaboration.Learners will gain the skills to apply proven sales methods while using Salesforce tools to manage leads, opportunities, and account relationships more effectively.Who This Course Is ForThis course is for individuals who:Work in sales roles and want to apply structured selling techniquesSupport customer engagement, prospecting, deal strategy, and long-term valueUse Salesforce to manage the sales process and customer relationshipsAre preparing to take the Salesforce Certified Sales Representative certification examRecommended background: 6 months to 3 years of experience in a sales representative roleWhat You'll LearnBy completing this course, students will be able to:Guide discovery and research to build tailored sales plansEngage with customers through each stage of the sales cyclePresent solutions, manage objections, and gain commitment to close dealsTrack pipeline activity, apply forecasting insights, and contribute to customer successThe course also covers communication techniques, account planning, value selling, and time management-all critical for long-term success in a sales role.About the Certification ExamSalesforce Certified Sales Representative ExamFormat: 60 multiple-choice questions + up to 5 unscored itemsTime limit: 105 minutesPassing score: 70%Version: Based on Winter '24 releaseRegistration fee: $200 USD (plus applicable taxes)Retake fee: $100 USD (plus applicable taxes)Delivery: Online or at a testing center (proctored)References allowed: None (closed book)Prerequisites: NoneNote: Some unscored questions may be included to test future content. These do not impact your score.
